Senior Programme Manager

4 weeks ago


Hong Kong, Hong Kong SAR China Hang Seng Bank Limited Full time
Job description
A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Commercial Banking - CMB Chief Operating Officer's Office

Hang Seng's Commercial Banking (CMB) business provides customized one-stop financial solutions to our corporate customers, from prime small and medium-sized businesses to publicly listed companies.

For customers conducting business locally or around the world, we offer a comprehensive range of services including corporate lending, trade and receivables finance, structured loan, cash management, investment, treasury services, insurance and e-Banking services. As a reliable financial partner, we attend to the specific business needs of our customers and provide efficient tailor-made banking solutions through our relationship managers and dedicated specialists.

We are currently seeking a high caliber professional to join our department as Senior Programme Manager.

Principal responsibilities
  • Lead a team of Project Managers/ Assistant Project Managers to provide project management and consultancy services on project/ system implementation, workflow design, and process re-engineering in Commercial Banking business
  • Act as the Programme Lead of Commercial Banking projects in Hong Kong and Mainland China
  • Support Management in business and IT planning, including resource budgeting, allocation and project prioritization
  • Work closely with various stakeholders, including business users, operations, IT, audit, legal and compliance to ensure effective project governance
  • Proactively manage all aspects of projects, including schedules, resources, progress update, issues and risks; Recommend path to green.
  • Keep abreast on latest technology/ best practices in banking industry and cross-border opportunities and deliver changes to current processes with efficiency and cost improvement
  • Foster a highly engaged team for the delivery of projects that meet/ exceed business targets
Requirements
  • University graduate in related disciplines or other relevant qualifications
  • Minimum 10 years of project management experience in financial institutions, preferably with knowledge in commercial banking businesses and operations
  • Previous experience in managing cross-border/ PRC projects and collaboration with IT, local vendors and project counterparts in Mainland China is a plus
  • Ability to overcome challenges, create innovative solutions and work in an agile environment
  • Ability to communicate effectively and create connection with others
  • Proficiency in both English and Chinese. Fluency in Putonghua
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong.
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