Manager -

Born from Hong Kong's demand for fast, convenient, and reliable payment solutions, Octopus introduced the world's first contactless multi-modal transit payment system in 1997. Since then, this homegrown FinTech company has pioneered innovative payment solutions for urban living across four continents. Our Vision To become the most preferred payment and lifestyle companion that connects customers and business partners through our best-in-class products and services. Our Mission Making everyday life easier. Our Values Customer Centricity, Simplicity & Trustworthiness. Dedicated to addressing customer needs and adapting to evolving market trends, Octopus has broadened its services beyond transportation to encompass retail, e-commerce, cross-border transactions, and travel abroad. Today, we serve approximately 98% of Hong Kong's population, processing around 15 million transactions at more than HK$300 million on average daily. At the heart of our success are our colleagues. We value mutual respect, foster collaboration, and encourage innovation and partnership. Join us and shape the future of payment solutions. Your impact starts here

1. Job Summary

• Supporting MLRO and Senior Manager of TM team to handle the transaction monitoring and fraud detection related process and system including conduct investigation, formulate and recommend response, prepare suspicious transaction report (STR) for suspicious activities.
• Provide coaching to Junior staff for the transaction review and relevant actions of AML/Fraud investigations.
• Collaborate with FCC project team, system vendor or inhouse data scientist to plan and conduct regular exercise e.g. TM system tuning and threshold review and ad hoc exercise e.g. use of machine learning on TM detection;
• Assist Senior Manager to conduct review and update the Transaction Monitoring (TM) control procedure manuals on an on-going basis to comply with regulatory requirements.  
• Support the review, study and tuning of the TM threshold values, workflow of the AML system / Cloud Data Analytics Platform (CDP) and designing the UAT testing cases at the AML system / CDP for the TM module subject to system enhancement and changes of regulatory requirement on an ongoing basis.
• Preparation of regular MIs (e.g. HKMA, Monthly Risk Management Compliance Report, Bi-monthly Risk Management Compliance Meeting Paper and other ad hoc reporting requests etc.) for management or regulatory reporting. 
• Collaborate, guide and challenge the internal stakeholders, including First Line of Defence (FLOD), to implement the risk management, compliance policy and procedures related to external fraud risk management (FRM) and /or ongoing transaction review, if necessary. 

2. Responsibilities 

A. Ethical and Legal Requirements 

• Familiarize with all applicable laws and regulations, risk and compliance related to transaction monitoring, fraud risk management and use of regtech. 
• Demonstrate commitment to legal and ethical behavior by ensuring risk management and compliance practices are in compliance with applicable requirements (and guidance) of the legal systems, HKMA, internal and external auditors, other regulators etc. 
• Ensure all responsible areas are in compliance with ethical and legal standards.

B. Assist the MLRO / Immediate Supervisor to manage Financial Crime Risk related matters 

• Effectively discharge the responsibility of being the Second Line of Defence (SLOD) function to maintain the TM and fraud risk management compliance framework, covering anti-money laundering and counter-terrorist financing (AML/CTF), and other relevant regulators, and aligned to regulatory requirements and company's risk appetite.   
• Work as "checker role" to review and analyse transaction data/sources to identify potential or suspicious activities, STR and other follow up actions (e.g. Conducting EDD, Account Maintenance, update of Internal Watch List etc.), where appropriate. 
• Assist Senior Manager to review the TM & FRM risk assessments that conducted by FLOD of new projects/ products/ assignments on the design of TM and risk management measures for the prevention and / detection of suspicious activities.  
• Support Senior Manager to study and tuning of the TM threshold values, workflow of the AML system / Cloud Data Platform and designing the UAT testing cases at the AML system / Cloud Data Platform for the TM module subject to system enhancement and changes of regulatory requirement on an ongoing basis.
• Provide guidance and continuously manage subordinates' efficiency and quality of works to meet the SLA and KPI as agreed with regulatory bodies and senior management from time to time. 
• Provide relevant stakeholders with appropriate control insights, briefing and training to raise the awareness of financial crime risks, regulatory obligations and the importance of compliance throughout the Company.
• Liaison of Law Enforcement Agencies for handling ad hoc enquiries and special case review. 

C. Others 

• Proactive in addressing and resolving high risk issues identified
• Coach junior team members concerning the AML/Fraud investigations 
• Perform any other ad-hoc tasks as assigned by Department Head / management from time to time. 

3. Job Specifications 

(a) Education Level 

• University Degree or above in accounting, finance, business, economics, law, mathematics or statistic disciplines (Preferably in Risk Management, Engineering or Computer Science discipline).
• Well versed with HKMA AML Guidelines, Payment Systems and Stored Value Facilities Ordinance

(b) Work Experience

• Around 5 years' relevant experience from the financial services industry with sound Financial Crime Compliance, investigation and/or risk management experience.
• Strong knowledge/expertise in relevant laws, regulations and industry best practices related to FCC. 
• Well versed with HKMA AML/CTF and TM rules and Guidelines, Supervisory Policy Manuals, Code of Practices for Multi-purpose Store Value Card Operations.
• Possess experience in developing and implementing FCC framework, policies and controls is a plus.

Experience in:

• Banking or SVF industries;
• Regulatory bodies e.g. HKMA, ICAC;
• Big 4 accounting practice / Sizable legal practice; 
• Card Payment Business; 
• Fraud Risk Management; 
• Experience and capable in dealing with regulators and auditors; and
• Transaction Monitoring and / or Financial Crime Compliance and /or regulatory fields will be advantage.

(c) Professional Skills, Knowledge & other Requirements

• Knowledgeable in Payment Systems and Stored Value Facilities Ordinance/Banking Ordinance and HKMA's AML Guideline; 
• Strong ability to evaluate, appraise and prioritize risk;
• Strong analytical and communication skills, with the ability to communicate and negotiate with internal stakeholders at all levels;
• Attentive to details, good problem-solving skills and self-starter with professional integrity; 
• Able to manage multiple tasks simultaneously with high quality deliverables under tight timeline and minimal supervision;
• Good command of written and spoken English and Chinese;
• Bright and energetic, willing to learn and enthusiastic to join a growing team; and 
• Proficient in MS Access, Excel, Word and Powerpoint.

We offer successful candidate an attractive remuneration package and excellent career prospects. Interested parties please send your resume, present and expected salary, contact details and quoting the reference number by clicking "Apply Now"

Visit our web site: http://www.octopus.com.hk/

The personal data collected will be used for recruitment purposes only. If you are not contacted by us within six weeks, you may consider your application unsuccessful. Personal data with an unsuccessful applicant will be destroyed 12 months after rejection of the application. During this retention period, you have the right to request for correction or destruction of your personal data at any time. Any request for the correction or destruction of personal data should be addressed in writing to our Human Resources & Administration Department.

Octopus is an equal opportunity employer and all employment decisions and Human Resources policies are administered; especially those relating to recruitment & selection, compensation & benefits, promotion & transfer, training & development and termination & redundancy; without discrimination on the basis of age, race, colour, religion, sex, national origin, marital status, pregnancy, physical and mental disability and family status but on genuine occupational qualification, job performance, employees' ability and internal/ external relativities.