Manager, Operations Support
6 days ago
The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China.
Our currency is caring, teamwork and progressiveness. We accept that everyone is unique and different in talent, but alike in the capacity for growth. Our task is to shape a culture that creates a sense of pride in achieving something beyond just a job, and an environment where you can be your true and authentic self, like at home.
Reporting to the Team Head of Operations Support, you will be responsible for monitoring and supervision to service of Customer Due Diligence & Account Opening.
Responsibilities:
- Process the account opening applications compliant with internal policies and local regulatory requirements
- Conduct KYC (Know Your Client) /CDD (Customer Due Diligence) / AML (Anti-Money Laundering) review on new client relationships
- Perform checker role for account opening customer system data input
- Oversee a sub-team responsible for daily account opening operations
- Assist with ad hoc projects as assigned
- Perform back-up function to Operations Support teams
- Degree holder or above
- At least 5 years banking experience with 2 years supervisory level, preferably in operations with emphasis on centralized processing and management function. Experience in Branch operations is an advantage
- Knowledge of banking operatioins procedures, general banking products & facilities and customer requirements
- Experience in handling sensitive information and knowledge of KYC/CDD/AML requirements
- Able to work independent and under pressure
- Good communication and interpersonal skills
- Self-motivated with analytical mind
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