Officer, KYC Quality Assurance Operations, Citi Private Bank

1 month ago


Hong Kong, Hong Kong SAR China Citi Full time
At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients - whether they be consumers, corporations, governments or institutions - to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi Private Bank (CPB) is dedicated to serving the world's wealthiest individuals and their families. From 52 locations across 20 countries, we offer our services to more than 14,000 ultra-high net worth clients from nearly 100 nations. Our clients include entrepreneurs, business leaders, executives, their heirs and families, whom we offer customized services to help protect and responsibly grow their wealth. Our unique approach focuses on fewer, larger and more sophisticated clients with an average net worth above $100 million.

We're currently looking for a high caliber professional to join our team as Officer , KYC Quality Assurance Operations - Hybrid (Internal Job Title: KYC Operations Intmd Analyst- C11) based in Hong Kong. Being part of our team means that we'll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:
  • Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
  • We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That's why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
  • We empower our employees to manage their financial well-being and help them plan for the future.
  • Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
  • We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
  • We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.
In this role, you're expected to:
  • Responsible to review and approve KYC client profile, perform documentation review, and Sanctions & AML name screening disposition
  • Carry out due diligence checks and information searches per internal standards
  • Partner with Business & AML Compliance stakeholders to support client onboarding and provide guidance & subject matter expertise as required including training junior member in the team
  • Work in partnership with Global and KYC teams to implement new policies and guidelines, and work towards developing consistent process and best practices
  • Ensure effective governance of tasks and processes with reference to internal policy and regulatory requirements
  • Engage in ongoing transformation to strengthen overall client onboarding controls including strategic program roll outs and system enhancements
As a successful candidate, you'd ideally have the following skills and exposure:
  • 5-10 years of relevant experience
  • Proven ability to make effective and timely decisions
  • Consistently able to anticipate and respond to customer/business needs
  • Demonstrated ability to build and cultivate partnerships across business regions
  • Good interpersonal and communication skills. Able to engage with people effectively and confidently across all levels
  • Clear and concise written and verbal communication skills
Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei
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Job Family Group:
Operations - Services
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Job Family:
Business KYC
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Time Type:
Full time
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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

View the " EEO is the Law " poster. View the EEO is the Law Supplement .

View the EEO Policy Statement .

View the Pay Transparency Posting


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