Manager, Sales Process and Risk Control

2 weeks ago

Hong Kong, Hong Kong SAR China Hang Seng Bank Limited Full time
Job description
A Career with Hang Seng Bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Insurance
Hang Seng Bank was one of Hong Kong's bancassurance pioneers with insurance business footprint started since 1965. Over the years, Hang Seng Bank has been committed to serve its customers by providing full spectrum of insurance products including Life Insurance manufacturing, distribution of General Insurance and Medical products, and MPF business.
Insurance is a fast-growing business and is one of the key drivers of Hang Seng Bank. As a well-established insurance entity, we take care of every need of our customers with an optimized service excellence through the Bank's retail and commercial network, with a dedicated team of professionals in place.
We are currently seeking a high caliber professional to join our department as Manager, Sales Process and Risk Control .
  • Support sales teams in performing due diligence exercise and third-party risk assessment
  • Facility Distribution Governance Forum
  • Conduct gap analysis regarding current sales process against regulatory requirements and internal requirements
  • Analyze the current sales process and identify areas of inefficiency or bottleneck
  • Stay up-to-date with trends in sales process optimization, compliance best practices, and regulatory changes. Share recommendations with sales leadership on a regular basis
  • Consult with sales leadership and managers to understand key challenges and requirements, including any regulatory compliance needs or system enhancement user requirements
  • Redesign the process to remove redundancies, and build in appropriate controls and compliance steps
  • Implement process improvements and new tools to automate repetitive tasks while maintaining compliance
  • Document user requirements and coordinate with IT/ system teams on any sales process system enhancement. Test new system / features and ensure they meet requirements before rollout
  • Train sales teams on the optimized sales processes. Provide necessary training on compliance requirements and any new systems
  • Continuously monitor and optimize the sales process to keep it efficient and effective, as well as compliant. Adjust as needed based on feedback, data, regulatory changes, and business requirements
Requirements
  • University graduate in related disciplines or relevant qualifications, or candidate with relevant working experiences
  • Knowledge in insurance and retail banking compliance requirement will be an advantage
  • Strong self-motivation and creativity, with excellent project management, communication, problem solving and analytical skills
  • Demonstrated ability to rapidly build relationships with key stakeholders
  • Ability to work independently and meet tight deadlines without compromising quality
  • A team player, enthusiastic in driving and implementing projects, in addition to taking independent initiatives to achieve the required results
  • Proficiency in both spoken and written English and Chinese
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong.
#LI-HASE

  • Manager, Sales Process and Risk Control

    Found in: Talent HK C2 - 2 weeks ago

    Hong Kong, Hong Kong SAR China HSBC Full time

    A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.We seek to attract high-calibre talent by offering a dynamic working environment, good career...

  • Process Control Senior Manager

    2 weeks ago

    Hong Kong, Hong Kong SAR China Hong Kong Exchanges and Clearing Limited Full time

    Company Introduction: We're home to Asia's most dynamic and vibrant capital markets. Connecting capital, ideas, inspiration and innovation for deeper, more diverse and liquid global capital markets; providing greater choice and opportunity for our customers, each and every day. HKEX is a purpose-driven company. Our commitment to the long-term development...

  • Vice President

    2 days ago

    Hong Kong, Hong Kong SAR China Hong Kong Exchanges and Clearing Limited Full time

    Company Introduction: We're home to Asia's most dynamic and vibrant capital markets. Connecting capital, ideas, inspiration and innovation for deeper, more diverse and liquid global capital markets; providing greater choice and opportunity for our customers, each and every day. HKEX is a purpose-driven company. Our commitment to the long-term development...

  • PARC Officer

    Found in: Talent HK C2 - 2 days ago

    Hong Kong, Hong Kong SAR China Veolia Full time

    Company Description Veolia group is the global leader in optimized resource management. The Group designs and provides water, waste and energy management solutions that contribute to the sustainable development of communities and industries. Through its three complementary business activities, Veolia helps to develop access to resources, preserve...

  • Tech Risk

    Found in: Talent HK C2 - 3 weeks ago

    Hong Kong, Hong Kong SAR China JPMorgan Chase & Co. Full time

    Join our team to play a pivotal role in mitigating tech risks and upholding operational excellence, driving innovation in risk management.  As a Tech Risk & Controls Manager in Cybersecurity & Tech Controls, you will be responsible for identifying, and mitigating compliance and operational risks in line with the firm's standards. You will also provide...

  • Senior Retail Credit Risk and Control Oversight Manager, Group WPB Credit Risk

    Found in: Talent HK C2 - 2 weeks ago

    Hong Kong, Hong Kong SAR China HSBC Full time

    Some careers grow faster than others. If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...

  • Researcher, Business Intelligence

    Found in: Talent HK C2 - 3 weeks ago

    Hong Kong, Hong Kong SAR China Control Risks Full time

    Role purposeOur Business Intelligence teams work as trusted advisors to leading Fortune 500 companies, financial institutions, private market investors and law firms across the region. We help our clients understand and manage a variety of business risks, enabling them to succeed in complex environments. Your work as a member of the team will include...

  • (Senior) Business Compliance

    3 weeks ago

    Hong Kong, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time

    Responsibilities: Conduct risk monitoring, control and compliance risk assessments of money market and capital market dealers activities. Oversight risk monitoring and control on Southeast Asian institutions. Work with development team and vendor for digitalized project to streamline workflow and conduct data asset management. Prepare MIS reports on...

  • Associate, Derivatives Clearing Risk Control

    3 weeks ago

    Hong Kong, Hong Kong SAR China Hong Kong Exchanges and Clearing Limited Full time

    Company Introduction: We're home to Asia's most dynamic and vibrant capital markets. Connecting capital, ideas, inspiration and innovation for deeper, more diverse and liquid global capital markets; providing greater choice and opportunity for our customers, each and every day. HKEX is a purpose-driven company. Our commitment to the long-term development...

  • Business Risk and Control Manager

    Found in: Talent HK C2 - 2 weeks ago

    Hong Kong, Hong Kong SAR China HSBC Full time

    A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career...

  • Business Risk and Control Manager

    3 weeks ago

    Hong Kong, Hong Kong SAR China Hang Seng Bank Limited Full time

    Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good...

  • Operations Control Manager – Vice President

    Found in: Talent HK C2 - 3 weeks ago

    Hong Kong, Hong Kong SAR China JPMorgan Chase & Co. Full time

    Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in the Asset Management (AM) Operations Risk and Control team to enable the proactive identification and timely mitigation of risk by providing a framework, infrastructure and support system...

  • Business Risk and Control Manager

    Found in: Talent HK C2 - 3 weeks ago

    Hong Kong, Hong Kong SAR China HSBC Full time

    A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.We seek to attract high-calibre talent by offering a dynamic working environment, good career...

  • Business Risk and Control Manager

    3 weeks ago

    Hong Kong, Hong Kong SAR China Hang Seng Bank Limited Full time

    Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good...

  • Head of Conduct, Sales Suitability and Regulatory Risk Asia Pacific

    Found in: Talent HK C2 - 1 week ago

    Hong Kong, Hong Kong SAR China HSBC Full time

    Some careers open more doors than others. If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Wealth and...

  • Assistant Manager

    Found in: Talent HK C2 - 2 weeks ago

    Hong Kong, Hong Kong SAR China Standard Chartered Bank Full time

    Role Responsibilities Drive the implementation of the Bank’s risk governance framework, process, control register, policies and guideline to respective business partners and facilitate the business teams to understand and comply with. Develop quality reports and dashboard required from regular or ad-hoc basis presentation to the Risk...

  • Risk & Compliance Support Officer

    Found in: Talent HK C2 - 2 weeks ago

    Hong Kong, Hong Kong SAR China The Bank of East Asia Full time

    Responsibilities Provide support to branch staff according to the regulated investment products sales process Assist the planning and development of regulated investment products sales process for branches Provide support on control and monitoring program related to risk & compliance aspect Keep abreast of the market practice related to the selling...

  • Senior Technology Risk Manager

    1 week ago

    Hong Kong, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time

    Responsibilities: Identify the existing and potential risk in IT operation, report the risk to supervisor and related parties in time, formulate the rectification plan and follow up. Implement effective detection and control measures to strengthen the production operation safety and effectiveness of IT Department Responsible for the communication and...

  • Senior Manager, Insurance Distribution Risk

    Found in: Talent HK C2 - 2 weeks ago

    Hong Kong, Hong Kong SAR China HSBC Full time

    Some careers open more doors than others. If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Global Risk is a...

  • Manager, Risk Consulting, Financial Risk Management

    Found in: Talent HK C2 - 3 weeks ago

    Hong Kong, Hong Kong SAR China KPMG China Full time

    KPMG China provides multidisciplinary services from audit and tax to advisory, with a strong focus on serving our clients' needs and their industries. Not only do we have an overriding commitment to provide the highest quality services for our clients, but we also strive to become a responsible corporate citizen that has a positive impact on our environment...