Cigna Customer Advisor

4 weeks ago


Hong Kong, Hong Kong SAR China Cigna Full time

Job Responsibilities:

  • Handle incoming promotion hotline for customer enquiries
  • Promote insurance product / promotion plan to customers through telephone call (no cold call is needed)
  • Provide professional insurance advice to customers and understand customer needs 
  • Achieve individual and team target
  • Handle ad-hoc project

Job Requirements:

  • Holding valid IIQE papers 1,2,3
  • At least 1-year call centre or insurance selling experience
  • Excellent telephone manner, communication skills and servicing skills
  • Self-motivated, aggressive with a positive mind
  • Native in Cantonese
  • Insurance agents and financial advisors are welcome

Compensation & Benefits:

  • Competitive Compensation Package with attractive commission scheme (with average monthly take home of HK30,000 or above)
  • Performance / Special Incentive
  • Incentive trip
  • 5 days’ work per week (37.5 hours per week)
  • Comprehensive medical and dental coverage
  • 12 days Annual Leave + Birthday Leave
  • Structured on-the-job training

 

工作職責:

  • 處理投保熱線客戶查詢
  • 通過電話向客戶推銷保險產品/促銷計劃(不需要cold call)
  • 向客戶提供專業的保險建議,並了解客戶的需求
  • 實現個人和團隊目標
  • 處理臨時項目

要求:

  • 持有有效的保險牌照1,2,3
  • 至少1年call centre或保險銷售經驗
  • 優秀的電話應對技巧,溝通技巧和良好的服務質素
  • 自我激勵,積極上進和正面的思維
  • 流利廣東話
  • 歡迎保險代理人和財務顧問申請

薪酬和福利:

  • 良好的薪酬待遇及豐厚佣金計劃 (平均月入可達30,000港元或以上)
  • 特別獎勵
  • 獎勵旅行
  • 每週工作5天(每週工作時間37.5)
  • 完善醫療及牙科保障
  • 12日以上有薪年假 + 生日假
  • 完善在職培訓


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