Service Quality Manager

Responsibilities: Thesuccessful candidate will take the responsibility of implementing all elementsof Environmental, Health, Safety and Quality (“EHSQ”) management system inentire business operations especially the engineering activities onconstruction sites. The primary responsibilities include: to ensure compliance with company EHSQ management...

Job Mission: To serve as key person to support the Manager, Quality Control & After Sales Service in deploying leadership and tasks over the After Sales Service community in HKMO. The key focus of the role is as follow: Analyze and monitor the progress of the After Sales & repair QC activities, initiatives & KPIs across repair & care team in HKMO...

Officer, Regulatory Compliance Services Hong Kong Mon - Fri, 9am - 6pm Hybrid The position  Our Regulatory and Compliance Services (RCS) ensure our clients to meet both their local and global regulatory needs and provide customized support to keep our clients informed of the evolving regulatory requirements impacting their business. Our team based...

Our client is seeking to appoint a strategic and experienced Projects Quality Manager to join their team in Hong Kong.

Responsibilities Responsible for supervising team members in handling customer complaints in accordance with the Bank’s procedures & regulatory requirements and performing root cause analysis & relevant procedure reviews. Ensure customer complaints are handled in compliance with all policies, rules, guidelines, requirements prescribed by regulators as...

Description ACCOUNTABILITIES Management of Quality System for Hong Kong and Macau: Own&Implement and maintain local quality system applying to GxP activities related to storage, distribution and commercialization of all products under development or marketed by Takeda or through partnership agreements, in compliance with Takeda Quality reference...

Job Purpose: To ensure all Business Banking and Direct Channels Department operation processes are fully complied with the regulations and standard set by the Bank and regulator. Acts as an account manager and provides support to operation risk and compliance reporting and monitoring of respective Business Banking and Direct Channels Department...

about the job You will monitor calls / livechat traffic and arrange adequate workforce to meet service targetsYou will motivate, coach and develop juniors to sustain high and quality service levelYou will support and manage the team to meet the service standardYou will assist and support supervisor to identify service quality gapsYou will implement service...

Service ManagerHeadquartersHKMobile Business PartnershipCustomer Services Management, Relationship ManagementMiddleApplyStaff ApplicationResponsibilityTake sole responsibility of daily operations and quality issue of clearing service and ensure supreme user experience.Follow up and facilitate the service delivery for new accounts and new product...

Main Duties Carry out quality inspections and audits per relevant Company policies and procedures to ensure the compliance of safety, airworthiness and customer requirements Participate the accident / incident investigation and prepare report with recommendations on corrective and preventive actions Writing up quality assurance related procedures...

Summary Lidl & Kaufland Asia are hiring Quality Consultant to join our Quality Assurance Hi Tech team. The successful candidates will be responsible for below tasks, Liaise on issues and product requirements related to the 3rd party laboratory testing in Germany of related product groups Support the Quality Assurance and Production Team on all...

Apply for Quality Manager Job In HONG KONG, CLOUD VISA IMMIGRATION LLP in Hong Kong for 3 - 8 Year of Experience on

Job Duties Responsible for implementing ISO9001 Quality Management System. Prepare project quality plan and related technical submissions. Conduct quality control on building materials and works. Participate in system audit and inspection. Report, document and track quality related performance. Requirements Degree in construction related...

Job Purpose: To ensure all DCD operation processes are fully complied with the regulations and standard set by the Bank and regulator. Provides support to operation risk/compliance reporting and monitoring of respective Business Banking and Direct Channels sections. Main Responsibilities:  Help to prepare operation risk/compliance related report,...

Tasks As the  Customer Service Manager  you will perform the following duties : The responsibility for the smooth operations towards fulfillment of customer contracts and act as a consultant to customer in all matters of material and customer management Advising customers in finding the right solution. Manage the customer relationship and ensure...

Our rail project management client is seeking to appoint a strategic and experienced Projects Quality Manager to join their team in Hong Kong.

Our rail project management client is seeking to appoint a strategic and experienced Projects Quality Manager to join their team in Hong Kong.

Job descriptionKPMG China provides multidisciplinary services from audit and tax to advisory, with a strong focus on serving our clients' needs and their industries. Not only do we have an overriding commitment to provide the highest quality services for our clients, but we also strive to become a responsible corporate citizen that has a positive impact on...

about the jobYou will lead and motivate the Customer Service Centre(s) team to ensure delivery of high-quality results that would improve customer satisfaction, company reputation and standard of fulfilling regulatory requirements. You will ensure the achievement of Customer Service Centre(s) performance KPIs (waiting time, handling time, Customer...

Job Duties Assist project quality manager to establish, implement and maintain a documented quality management system to control all work activities of design and build project. Coordinate with designer and construction team for the preparation of inspection and test approval plan. Monitor the implementation status of ITAP. Collect and review all...