Assistant Manager
3 weeks ago
A Career with Hang Seng Bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Private Banking and Trust Services - Private Banking Department
We are currently seeking a high caliber professional to join our department as Assistant Business Development and Performance Manager / Business Development and Performance Manager.
Principal responsibilities
- Assist in developing strategic plans for sales growth and resource allocation. Analyze market trends; identify new opportunities and create strategies to maximize sales revenue.
- Efficiently planning and allocating budget / resources to each sales team and to ensure that resources are utilized effectively to achieve departmental goals
- Assist to implement performance metrics and initiatives, track sales performance, and provide insights and trends to sales team to improve their productivity and effectiveness.
- To develop sales forecasts, set targets, and create action plans to achieve sales goals, monitor progress and make adjustment as needed.
- Assist and collaborate with different internal partners on various business development projects.
- Drive achievement of strategic and business goals through robust analysis of business performance, using internal and external information sources.
- Conduct Private Bank customer segmentation analysis to differentiate clients in terms of profitability and customer values for penetration strategies of each segment.
- Developing streamlined, concise, and impactful communications to senior management
- Manage operational risk and ensure compliance of the relevant policies and guidelines
- University graduate in related discipline or other relevant qualifications
- Minimum 3 years' retail banking/ private banking experience, preferably with exposure to retail banking/ private banking business and knowledge of related regulatory requirements and guidelines
- Business sense and knowledge of major products and services available in the private banking or wealth industry
- Good interpersonal and communication skills
- Attentiveness to detail, compliance and control orientation
- Sense of ownership and servicing mindset to ensure efficient and effective customer service processes
- Proficiency in both English and Chinese
- Candidate who is more experienced will be considered as Business Development and Performance Manager
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