Merchandising Officer, Business Planning

2 weeks ago


Hong Kong Island, Hong Kong SAR China HKT Full time
Merchandising Officer, Business Planning & Support (E-Commerce Operation)

6 days ago Be among the first 25 applicants

The Club is HKT's customer loyalty program and digital ventures arm. Anyone can join the program for free and enjoy the rewards, privileges, and services such as online shopping, travel, insurance, and CSR. Members can earn Clubpoints from spending through HKT lines of business, affiliate services, or partnered merchants. Clubpoints can be used to redeem rewards or discount spending on the various The Club services.

How to build a growth model with an integrated digital ecosystem consisting of business verticals ranging from e-Commerce, insurance, digital health, travel to FinTech services including digital wallets, BNPL and digital lending? Looking to be a game-changer? Keep reading

As a Merchandising Officer, Business Planning and Support, you will be responsible for:

  1. Providing day-to-day business and operation support to the Merchandising Team including product upload, changes in price or other product attributes, and promotion rule setting in Magento.
  2. Arranging product replenishment timely based on historical sales data while minimizing aging inventory.
  3. Performing post-sales operation support including order refunds, complaint case handling, and payment settlement.
  4. Monitoring sales performance, profitability, and inventory. Providing management reports in Excel and PowerPoint format to facilitate management decision-making.
  5. Driving and initiating projects from scratch to fulfill business objectives. Working with different internal parties including Merchandising, Marketing, Product, IT, and control parties to make things happen.

To succeed in this role:

  1. University graduate in eCommerce, Business, or operation-related discipline.
  2. At least 2 - 3 years of experience in eCommerce or related industry.
  3. Able to work in a highly competitive and fast-moving environment and under pressure.
  4. Work experience in eCommerce Business Support / Operation preferred.
  5. Knowledge of e-commerce platforms (e.g., Magento, Salesforce, SAP, Shopify, etc.).
  6. Good communication and interpersonal skills.
  7. Detail-minded, strong ownership, sensitive to numbers, and proficient in Excel and PowerPoint.
  8. May have to work overtime and on weekends occasionally to support promotional campaigns.
  9. Candidates with more experience will be considered as Senior Merchandising Officer.

HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes.

Seniority level

Entry level

Employment type

Full-time

Job function

Supply Chain, Information Technology, and Administrative

Industries

Telecommunications

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