Data Privacy Manager

5 days ago


Hong Kong Island, Hong Kong SAR China PCCW Full time

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Talent Acquisition Lead @ PCCW Media / HKT

The Data Privacy Manager will report to the Data Privacy Officer and collaborate with project, operation, and client teams, as well as the first, second, and third lines of defense, to ensure all applicable regulatory requirements (e.g., from data protection laws) are fulfilled, the data governance and management framework is complied with, and adequate and effective data privacy controls are in place.

S/he will review and refine (if required) strategy, policies (including frameworks, guidelines, and/or guiding principles), procedures, data management, tools, and organization for data governance and management. In particular, s/he will assess and strengthen (if needed) data privacy controls when reviewing the procedures. S/he will also promote data privacy awareness by designing and delivering relevant training to data stakeholders.

The position resides within the Risk and Compliance team, with accountability and responsibility focused on data privacy. The successful candidate will collaborate with other team members with domain expertise in data security, compliance, and operations.

Candidate with less experience will be considered as Data Privacy Specialist.

Your role

  • Review the data governance and management framework and update it as required
  • Design, oversee, and improve privacy management program controls
  • Review processes/procedures, ensure the data governance and management framework is followed, and assess the adequacy of data privacy controls
  • Conduct sample checking on data privacy controls to ensure they are effective
  • Recommend how to strengthen data privacy controls
  • Conduct review of the data privacy-related documents
  • Perform data classifications based on data definitions in data dictionaries
  • Review business justifications for data retention periods, and ensure data housekeeping is in place
  • Conduct data privacy risk assessments and propose mitigations
  • Perform privacy impact assessments on change requests and implement the required changes (e.g., whether the privacy policy and/or the personal information collection statement require changes)
  • Support reporting and management of data privacy incidents, by preparing data breach incident reports and drafting data breach notification forms
  • Incorporate lessons learned from data breach incidents to enhance data privacy controls
  • Collaborate with auditors to complete privacy impact assessments and privacy compliance audits, and ensure the findings and recommendations are implemented
  • Assist in Privacy Commissioner's investigations and/or inspections (if applicable), and ensure the findings/recommendations/enforcement notices are implemented
  • Review and follow up complaints/reporting of infringement of personal data privacy rights (if any)
  • Keep up to date on applicable regulatory requirements, assess and implement all changes needed for fulfilling the requirements
  • Support development teams to design and implement data governance tools (e.g., master data management tool for data lineage and data quality)
  • Propose agenda, prepare meeting materials, conduct meetings to engage data stakeholders, and follow up on action items
  • Design training plans, develop training materials, and deliver training to data stakeholders; and improve data privacy training based on feedback from data stakeholders

To succeed in this role

  • University degree holder or above, with a minimum of 5-8 years' hands-on first-line experience in data privacy-related domains/fields
  • Proven track record in designing, operating, maintaining, and optimizing the data governance and management framework and data privacy controls
  • Working knowledge and exposure to applicable regulatory requirements (e.g., PDPO and GDPR) is a must
  • Project management skills are a plus
  • Strong analytical and problem-solving skills, team-player attitude, well-organized, attention to detail, and able to work independently under pressure
  • Ability to manage different data stakeholders
  • Excellent writing (in English), communication, and presentation skills
  • Proficiency in MS applications (e.g., Word, PowerPoint, and Excel)
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Information Technology
  • Industries: Technology, Information and Media, and Financial Services
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