Global IT

2 weeks ago

Hong Kong Island, Hong Kong SAR China Miki Travel Asia Full time

IT Business Analysis is a role within Global IT Service and works closely with Product Owners, Project Teams, and the Programme Management Office from the startup stage till the closing stage of assigned projects and supports business planning. Another key area is the efficient handling of business engagement and user meetings facilitation in order to analyze routes of the issue and justify the business values to achieve.

Responsibilities

Stakeholder Communication:

  • Liaise with stakeholders to understand their needs and communicate findings and recommendations.
  • Influence relationships with key stakeholders, acting as a primary point of contact for business change design and implementation.

Process Improvement:

  • Develop and implement strategies to improve business processes and operations.

Reporting & Documentation:

  • Create detailed reports and presentations to communicate insights and recommendations to management.
  • Maintain comprehensive documentation of business processes, requirements, and changes.
  • Support the development of training and implementation materials.

Requirements Gathering:

  • Work with various departments to gather and document business requirements.
  • Translate business requirements into detailed system requirements and technical design specifications.
  • Investigate, model, define, refine, and document required business processes.
  • Conduct demand analysis for services and ensure necessary investments are made to deliver required services.

Quality Assurance:

  • Ensure that solutions meet business needs and requirements through rigorous testing and validation.
  • Assist in integration and acceptance testing, including sprint planning and user acceptance testing (UAT).
  • Monitor and improve services, processes, and systems based on feedback and lessons learned.

Requirements:

  • Bachelor's degree in Business Administration, Information Technology, or a related field.
  • Minimum 3 years experience in business analysis or a related experience.
  • Business Analysis work at a Tour Operator Industry (or Travel Industry) is a plus.
  • Working under the Scrum or Prince 2 Project management framework is a plus.
  • Proficiency in data analysis tools and techniques, advanced knowledge of Google Workspace / Office 365.
  • Excellent written and verbal communication skills, with the ability to present complex information clearly and concisely.
  • Strong analytical and problem-solving skills.
  • Ability to work effectively with diverse teams and stakeholders.

Interested parties please send your full resume with availability, current & expected salary via LinkedIn or email to career.asia@group-miki.com.

Miki Travel is an Equal Opportunities Employer. The organization provides equal employment opportunities regardless of ethnic origin, gender, nationality, religion, physical ability, sexual orientation, marital status, parental status, or medical history. Only short-listed candidates will be notified. All information of candidates will be treated as strictly confidential and used for recruitment purposes only.

For more company information, please visit our website https://www.mikitravel.asia/ to get a taste of employee life in Miki Travel's family

Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Information Technology and Analyst
  • Industries: Transportation, Logistics, Supply Chain and Storage, and Travel Arrangements
#J-18808-Ljbffr

  • Full Stack Engineering Specialist

    1 week ago

    Hong Kong Island, Hong Kong SAR China PALO IT Full time

    About UsPALO IT is a global company with 5 continents, 18 offices, and +650 experts from +50 nationalities. We're a World Economic Forum New Champion and a B Corp-certified company. Our culture is built around being positive, courageous, caring, doers and committed to excellence.We're seeking highly skilled Chinese speaking Full Stack Software Engineers to...

  • Software Development Expert

    1 week ago

    Hong Kong Island, Hong Kong SAR China PALO IT Full time

    Job OverviewPALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right.We're looking for Chinese speaking Full Stack Software Engineers (intermediate...

  • Full Stack Software Engineer Opportunity

    1 week ago

    Hong Kong, Central and Western District, Hong Kong SAR China PALO IT Full time

    Company OverviewPALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and a B...

  • Senior Mobile Developer

    3 weeks ago

    Hong Kong Island, Hong Kong SAR China PALO IT Full time

    PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and a B Corp-certified company.We...

  • Full Stack Software Engineers

    1 week ago

    Hong Kong Island, Hong Kong SAR China PALO IT Full time

    Full Stack Software Engineers (intermediate + senior level)PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right. We're proud to be a World...

  • Senior Software Engineer for Digital Transformation

    1 day ago

    Hong Kong, Central and Western District, Hong Kong SAR China PALO IT Full time

    Company OverviewPALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit.We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and a B...

  • Experienced Mobile Developer Lead

    3 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China PALO IT Full time

    About UsPALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop, and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit.We're proud to be a World Economic Forum New Champion and a B Corp-certified company. Our team is comprised of experts from...

  • Senior Software Engineer in AI-Augmented Development

    1 week ago

    Hong Kong, Central and Western District, Hong Kong SAR China PALO IT Full time

    We're PALO IT, a global technology consultancy that crafts tech as a force for good. Our mission is to design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit.We're small enough to care locally, big enough to deliver globally (5 continents, 18 offices, +650 experts from +50...

  • Technical Lead for Cross-Platform Mobile App Development

    1 week ago

    Hong Kong, Central and Western District, Hong Kong SAR China PALO IT Full time

    PALO IT is a global technology consultancy that crafts tech as a force for good. Our company vision is to design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right.We're a World Economic Forum New Champion and a B Corp-certified...

  • Mobile App Architect with Expertise in React Native

    1 week ago

    Hong Kong, Central and Western District, Hong Kong SAR China PALO IT Full time

    We're PALO IT, a global technology consultancy that crafts tech as a force for good. Our goal is to design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit.Job Description:We're looking for a senior developer with extensive experience in React Native/Typescript. The ideal...

  • Senior Software Architect

    7 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China PALO IT Full time

    PALO IT is a global technology consultancy that crafts innovative digital solutions for the betterment of society. We design, develop and scale sustainable products and services to unlock value across the triple bottom line: people, planet, profit.We are committed to delivering high-quality projects on time, every time. Our team of experts works together to...

  • Full Stack Software Engineers

    1 week ago

    Hong Kong, Central and Western District, Hong Kong SAR China PALO IT Full time

    Full Stack Software Engineers (intermediate + senior level) PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right. We're proud to be a World...

  • Senior Mobile Developer

    1 day ago

    Hong Kong, Central and Western District, Hong Kong SAR China PALO IT Full time

    PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and a B Corp-certified company. We...