Desktop / IT Support Specialist
3 weeks ago
A Desktop Support Engineer to provide technical assistance, including hardware/software troubleshooting, Microsoft Office support, and first-level support for email, voice, remote access, and multimedia systems.
Responsibilities:
- Provide technical support for desktops, VDIs, laptops, and peripherals.
- Troubleshoot and resolve hardware, software, and network issues.
- Assist users with application installation and remote troubleshooting.
- Support Active Directory, Group Policy, and security best practices.
- Manage IT equipment relocation and inventory tracking.
- Collaborate with IT teams on projects and provide user training.
Minimum Requirements:
- 5+ years of desktop support experience.
- Proficiency in Windows OS, Office 365, Active Directory, and basic networking.
- Experience with PC hardware, printers, and scanners.
- Strong troubleshooting, communication, and multitasking skills.
- Financial services experience and virtualization knowledge (VMware, Citrix) are a plus.
- On-call/weekend support may be required.
Mid-Senior level
Employment typeFull-time
Job functionInformation Technology
IndustriesComputer and Network Security and IT Services and IT Consulting
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