Infrastructure Product Manager
2 weeks ago
Fast growing innovation and development house
Job Description
- Ensure each team has clear product backlogs describing what actions they'll take to achieve well-defined goals.
- Manage relationships with about 100 different datacenters around the world.
- Purchase new equipment. Create the orders with the datacenters, track status, then pass the data into our configuration management system and ensure the machines are setup in a timely fashion.
- Ensure efficient use of prepaid bandwidth quotas. Analyze and distribute our traffic patterns to make best use of the resources available.
- Research datacenters. Find alternatives for us to place hardware that will deliver better routes for customers. Use tools provided by our engineers to evaluate different options.
- Triage issues. When our monitoring and support systems notice problems, ensure the team addresses them in priority order.
- Ticket Tracking. Create clear, concise tickets for each issue that an engineer is working on, prioritize these and track them to ensure they are completed.
- Resolve network abuse complaints coming from the datacenters. Decide which ones require follow-up by the engineering team, prioritize and manage them to resolution.
Job Requirements
- Strong English verbal and written communication skills. You'll need to communicate quickly and clearly with engineers on our team, as well as sales and tech-support staff at various datacenters around the world. Once it's clear what needs to be done, you can very quickly and clearly express that in writing.
- A driven personality to do well in this role. Demand fast turnaround times from the datacenters, chase and push to get things done.
- A keen ability to ask questions, dig into an issue until you understand it.
- Comfortable handling competing priorities. For example, easily handle situations where you're asked to do 10 things in a day but only have time for 3 (determine which ones you're going to handle, and communicate to the stakeholders).
- Excellent follow-through. You don't "drop" issues. You either get something done in the agreed timeline, or communicate with stakeholders if you need to change the timeline.
- Nice to have: experience working with developers and sysadmins.
- Nice to have: basic familiarity with Linux, or an interest in learning.
-
Infrastructure Manager
3 days ago
Hong Kong Island, Hong Kong SAR China KOS International Limited Full timeSenior Manager - IT InfrastructureAbout the RoleWe are seeking a Senior Manager - IT Infrastructure to lead our technical operations at KOS International Limited. As a key member of our team, you will be responsible for developing and implementing IT strategies, governance frameworks, and resource plans that align with our business objectives. This includes...
-
IT Infrastructure Manager Asia
5 days ago
Hong Kong Island, Hong Kong SAR China Aesop Retail PTY LTD Full timeAbout Aesop Retail PTY LTDAesop is a global leader in the development, manufacturing, and distribution of high-quality skincare products. Our philosophy is built on a commitment to quality, sustainability, and the pursuit of innovation.We are seeking an experienced IT professional to join our team as an IT Infrastructure Manager Asia. This role will be...
-
Infrastructure Manager
1 week ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeAbout Classy Wheeler LimitedWe are a leading provider of innovative solutions, seeking a skilled Infrastructure Manager to join our team.Job SummaryThe successful candidate will drive technology refreshment and best practice service management principles to deliver high-quality infrastructure and technical environment, data center management, and valued...
-
IT Infrastructure Manager
1 week ago
Hong Kong Island, Hong Kong SAR China Bank of Singapore, Asia's Global Private Bank Full timeBecome an IT Infrastructure Manager at Bank of Singapore, Asia's Global Private Bank and lead our team to success.About the Job:Manage day-to-day IT operations and infrastructure.Implement and maintain IT systems and processes.Ensure high availability and performance of IT systems.As an IT Infrastructure Manager, you will be responsible for leading our IT...
-
Infrastructure Specialist
2 weeks ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeJob DescriptionHands-on management and strong experience in Windows Infrastructure Support focus on MS Active Directory, MS Exchange, Enterprise Vault, Email Gateway, MS System Center Configuration Manager (SCCM) and Project Management.Highly preferable with working experience in the banking sector.Technical knowledge of Core Infrastructure systems...
-
Software Development Specialist
1 week ago
Hong Kong Island, Hong Kong SAR China Asian Infrastructure Investment Bank (AIIB) Full timeJob Description:The Asian Infrastructure Investment Bank (AIIB) is a multilateral development bank with a mission to finance infrastructure for tomorrow in Asia and beyond, focusing on sustainability.We are seeking a Digital Program Specialist-Software Development to strengthen expertise in loan system-related areas. This role will specialize in...
-
IT Infrastructure Manager
6 days ago
Hong Kong Island, Hong Kong SAR China Black Swan Group Full timeAt Black Swan Group, we're seeking an experienced IT Service Manager to oversee our global technology infrastructure. This role requires a strong understanding of ITIL processes and project management methodologies.About the RoleThe successful candidate will lead a diverse team of IT professionals across multiple locations, ensuring the uptime, performance,...
-
IT Infrastructure Manager
3 days ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeWe are seeking a highly skilled IT Infrastructure Manager to oversee the implementation and maintenance of our IT infrastructure.About the RoleThe successful candidate will have excellent knowledge of server and network administration, with experience in performing installations, configurations, and troubleshooting of OS, hardware, and software.They will be...
-
IT Delivery Manager
3 days ago
Hong Kong Island, Hong Kong SAR China Pure Search Full timeIT Delivery Manager - Infrastructure Job DescriptionPure Search is seeking an IT Delivery Manager - Infrastructure to oversee the deployment of servers, storage systems, and networking equipment. This is an exciting opportunity to work on a fast-paced project with a focus on expanding into the Mainland China market.About the Role:Plan, design, implement,...
-
IT Infrastructure Manager
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Osmium Consulting Group Full timeJob Overview:Osmium Consulting Group seeks an experienced IT Infrastructure Manager to lead the delivery of IT infrastructure projects for our finance sector clients. As a key member of our team, you will be responsible for managing and implementing various IT infrastructure initiatives and projects, including cross-region data centers setup, cloud-hosting,...
-
Enterprise Infrastructure Manager
1 week ago
Hong Kong Island, Hong Kong SAR China GFO-X Full timeInfrastructure EngineerWe are seeking an experienced Infrastructure Engineer to join our team in Hong Kong.The successful candidate will be responsible for designing, implementing, and maintaining the infrastructure for GFO-X's digital asset trading platform.Designing and implementing resilient, low-latency environments.Configuring and managing...
-
IT Infrastructure Specialist
3 days ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeCompany OverviewClassy Wheeler Limited provides comprehensive IT solutions to businesses across the region.Job SummaryWe are looking for an experienced IT Infrastructure Specialist to oversee the management of our enterprise server infrastructure. Key responsibilities include administering Windows Server/Linux Server environments, managing large volume...
-
Digital Program Specialist
1 week ago
Hong Kong Island, Hong Kong SAR China Asian Infrastructure Investment Bank (AIIB) Full timeDigital Program Specialist - Software DevelopmentThe Asian Infrastructure Investment Bank (AIIB) is a multilateral development bank whose mission is Financing Infrastructure for Tomorrow in Asia and beyond—infrastructure with sustainability at its core. We began operations in Beijing in 2016 and have since grown to 110 approved members worldwide. We are...
-
Infrastructure Specialist
2 weeks ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeClient DescriptionJob DescriptionIT Infrastructure SpecialistResponsibilitiesProvide Windows / VM administration and Tier-2 technical supportResponsible for system administration, system configuration, monitoring and backupApply system patches and perform regular maintenance and upgradesProvide support on Windows / UNIX server administrationPerform diagnosis...
-
Head of Infrastructure
3 weeks ago
Hong Kong Island, Hong Kong SAR China KOS International Limited Full timeHead of Infrastructure & Operation (60698) Hong KongAbout the ClientOur client is a well-known and reputable listed company with a vast footprint and with their continuous expansion in their business, an excellent opportunity has arisen for a high-calibre Head of Infrastructure & Operation to join the team.About the RoleReporting to the department head, you...
-
Cloud Infrastructure Expert
19 hours ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeAbout the Company:Classy Wheeler Limited is a leading provider of managed services. We are seeking a Cloud Infrastructure Expert to join our product development team. The successful candidate will have a strong understanding of cloud computing platforms, network security technologies, and scripting languages such as Python or PowerShell. This role requires...
-
IT Infrastructure Manager
1 week ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeClassy Wheeler Limited is a leading telecom carrier and IT solutions company seeking an experienced IT Infrastructure Manager to join our team.Job DescriptionProvide 7x24 round the clock support for day-to-day operations of our services.Understand business technology drivers to support DEVOPS process.Support environmental monitoring, automated deployment,...
-
Infrastructure Management Specialist
3 days ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeWe are looking for a highly motivated and experienced Infrastructure Management Specialist to join our team at Classy Wheeler Limited.Responsibilities:Plan and coordinate all aspects of technical projects from initiation through delivery.Identify needed resources for projects, define and assign major project roles, and coordinate activities and tasks among...
-
IT Infrastructure Manager
3 days ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeCompany OverviewClassy Wheeler Limited is a reputable organization dedicated to delivering high-quality services. As a key member of our team, you will have the opportunity to work on various projects and contribute to our success.Job RequirementsQualificationsUniversity degree or higher in Computer Sciences, IT, or related field.Minimum 5 years of...
-
IT Infrastructure Manager
1 week ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeAbout Our TeamWe're a dynamic public enterprise looking for an experienced professional to join our team as a Private Cloud Architect.Job SummaryThis role involves managing large private or public cloud environments supporting mission-critical applications. Key responsibilities include:ResponsibilitiesDevelop and implement private cloud infrastructure and...