Data Centre Facility Management Manager

3 days ago

Hong Kong Island, Hong Kong SAR China Cyberport Hong Kong Full time

Human Resources Professional | Talent Acquisition | Staff Engagement | Business Partner

Key Responsibilities

  • Report to Head of Information and Communication Technology (ICT).
  • Oversee, plan and manage all aspects of data centre facility management and the associated operations to ensure reliable and secure operations of data center infrastructure for hosting AI supercomputing systems.
  • Supervise the operations and monitor the performance of data centre facilities including structural cabling, computer rack, power distribution, cooling, fire suppression systems, security systems, sprinkler systems, generator, DCIM and UPS systems.
  • Develop and maintain policy, standards and procedures for managing data centre facilities specifically for hosting AI supercomputing systems to align with industry standards, frameworks and good practices.
  • Maintain compliance of relevant safety, environmental and regulatory standards including its documentation of all procedures and systems.
  • Collaborate with internal and external stakeholders on data center facility operations to support regular maintenance and upgrade of equipment and its systems.
  • Manage data centre's FMO, facility vendors and their contractual agreements, implement effective measures to improve effectiveness, compliance and quality of the service delivery, manage the relationship with the vendors.
  • Provide support to conduct risk assessment and drill exercise to ensure the reliable and secure operations on data centre facilities, evaluate their control effectiveness and mitigate identified risks.
  • Plan and execute preventive maintenance and corrective actions for data centre facilities, monitor and analyse data centre facility related alerts; identify and respond to the associated facility faults and incidents.
  • Provide appropriate technical guidance, training and support for proper and effective use of the data centre facilities.
  • Prepare management information, key matrices and reports for continuous improvement.

Requirements

  • 5+ year proven experience as a data centre facility professional, preferably in AI supercomputing or mission critical data centre.
  • Bachelor's degree or above in building service, electrical engineering, mechanical engineering or related fields.
  • Proven track record with solid experience in structural cabling, computer rack, power distribution, cooling systems, fire suppression systems security systems, sprinkler systems, generator, DCIM and UPS systems.
  • Experience with mission critical data centre infrastructure and facility maintenance and incident response.
  • Experience in managing and leading a team of data centre facility engineers to maintain and support 7x24 high-availability, reliable and secure operations of data centre.
  • Understanding high performance computing technologies such as GPU and NPU, and their associated facility requirements such as electricity, interconnects, network fabrics and storage capabilities.
  • Knowledge in data centre liquid cooling technology would be an advantage.
  • Understanding Uptime standards and TIA-942 design standards for data centre management would be an added advantage.
  • Good problem-solving abilities and the ability to analyse and address complex performance and scalability challenges.
  • Ability to adapt to a fast-paced and rapidly evolving technological landscape.
  • Strong communication and collaboration skills to work effectively with cross-functional teams and subject domain experts.
  • Proficiency in written and spoken English and Chinese.
  • Industry-recognized qualifications such as CDCP and CDFOM are desirable.

We offer competitive package to the right candidate. Interested party please click "Easy Apply" to apply on or before 12 April 2025 in confidence with full resume, stating present and expected salary, and available date and quote the reference.

Applicants who do not hear from us by 30 April 2025 may assume that their applications are unsuccessful.

Further information about the Cyberport is available at https://cyberport.hk/

Personal data collected will be treated in the strictest confidence and only be used for recruitment-related purpose.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology

Industries

IT Services and IT Consulting

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