Operations Control Management

4 months ago


Hong Kong, Hong Kong SAR China JPMorgan Chase & Co. Full time

The Corporate & Investment Bank (CIB) is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world. Operations Control Management (OCM) team is a key support function for Operations which enables them to meet demands from Business and Regulators.

As an Operations Control Management Associate within OCM team, you are responsible for oversight of the Firm's control environment for CIB Operations and is part of the Firm's first line of defense. You will identify risks and design and execute controls to manage material risks, process and control design to effectively comply with applicable laws, rules, and regulations. Implementation of the risk management framework, including assess and manage risks when developing and implementing new, modified, or expansion of new products and services. You will be supporting our Operations partners covering Business such as but not limited to Markets/Banking/Securities Services across 14 locations in the Asia Pacific (APAC) region, and collaborates with other stakeholders including Audit, Compliance, Front Office etc. both regionally and globally to supporting the overall control agenda for CIB.

Job Responsibilities

Partner with stakeholders, evaluate and perform an end-to-end analysis of the business’ risk and control environment to identify significant gaps and weaknesses and determine root cause of control breaks Ensure that controls are properly designed, operating effectively, and essential to a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols Perform ongoing analysis of program related data (., KRI/KPI) and develop ad-hoc reports as requested to support business-related programs and strategies Assist with development of Risk & Control Self-Assessment mapping and documentations through participation in end-to-end process walkthroughs and deep dives with assigned business units Implement various process improvement initiatives to drive enhancement of efficiency / remove redundancies Be responsible to prepare and automate where possible on content used for different control forums and manage the risk/issues together with stakeholders Engage / manage stakeholders from various functions / lines of businesses (Operations, technology, compliance, business managers, finance, etc) to ensure smooth delivery of process improvement tasks assigned Participate in cross line of businesses control initiatives

Required qualifications, capabilities, and skills

Bachelor degree or equivalent Minimum 3 years of experience in financial services industry with background in controls, audit, quality assurance, operational risk management, or compliance; or equivalent subject matter expertise in a relevant business related function/operation Self-motivated and detail-minded person who is able to work across team with good communication skills Ability to work in a fast-paced environment and manage multiple tasks effectively Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) Problem solving / Analytical skills - solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions Good command of English 

Preferred qualifications, capabilities, and skills

Familiar with new digital tools like Alteryx, Tableau, UI Path

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