Regional Assistant Client Marketing Manager
Found in: Talent HK C2 - 2 weeks ago
Position
Build and Facilitate Regional Clienteling Community Develop a strategic action plan to build a strong, interactive Clienteling Community across the region Facilitate networking and knowledge sharing among community members Identify and integrate best practices and innovative clienteling approaches into the regional strategy Establish and lead monthly meetings to discuss progress, challenges, and opportunities in clienteling. Facilitate knowledge sharing and collaborative problem-solving among team members.Clienteling Training and Coaching Co-work with L&D team to develop comprehensive training programs for clienteling practices Conduct regular training sessions for community members and boutique managers and staff Provide ongoing coaching and support to enhance client engagement skills
Host Yearly Regional Clienteling Seminars Organize and host seminars once a year, focusing on latest trends, tools, and strategies in clienteling Coordinate with experts and internal leaders to provide insightful content and presentations Manage logistics, budget, and participant engagement for the seminar
CRM Programs & Campaigns Oversee the implementation of global CRM programs within the region Monitor and evaluate the effectiveness of the programs, and make necessary adjustments Create and execute regional CRM campaigns per business needs Collaborate with local marketing teams to ensure local campaigns are aligned with regional business direction Analyze program & campaign performance and conduct regular review with markets to identify action items and future initiatives to deliver CRM and business KPIs
Omni-channel CRM Projects Work closely with local CRM team and APAC CSC team to implement e-clienteling actions and Coordinate with central teams to enhance the e-clienteling module with existing CRM systems Monitor and analyze the effectiveness of e-clienteling initiatives; Co-construct the roadmap with cross-function teams to develop a Social CRM strategy for APAC Work with local teams to source the right tool on Social CRM to meet business and CRM objectives Collaborate with other function teams to integrate CRM tactics into social media platforms
This position is either Assistant Manager or Manager level depending on individual's experience.
Profile
Education & Professional Qualifications University graduate in Marketing related discipline Minimum 8 years’ relevant working experience in marketing and CRM, with a significant focus on client engagement and community building. Experience gained in luxury retail business and fashion house is preferred In-boutique experience is an advantage Qualities Strong leadership skills with experience in managing teams and projects Excellent organizational and project management capabilities Exceptional communication skills, both written and verbal Ability to effectively train and coach individuals and teams Strong networking and relationship-building skills Ability to develop strategic marketing plans and adapt them to regional needs Innovative and creative thinking with a focus on client engagement Familiarity with CRM systems and data-driven marketing strategies Ability to communicate effectively with different stakeholders Ability to work effectively in a multicultural environment Proactive and self-motivated with a results-driven approach Ability to adapt quickly to changing environments and trends Ability to maintain a professional demeanour, working gracefully with others even when under pressure Energetic and able to multitask, able to meet aggressive deadlines under pressure with limited resources Skills General computer literacy and strong in Excel and PowerPoint. Strong knowledge in using CRM systems and tooling Communication skills: Strong Presentation Skills in English Language ability: English, Cantonese & Mandarin-
Regional Assistant Client Marketing Manager
Found in: Talent HK C2 - 2 weeks ago
Hong Kong, Hong Kong SAR China Dior Full timeRegional Assistant Client Marketing Manager Position Build and Facilitate Regional Clienteling Community Develop a strategic action plan to build a strong, interactive Clienteling Community across the region Facilitate networking and knowledge sharing among community members Identify and integrate best practices and innovative clienteling...
-
Manager, Regional Communications
Found in: Talent HK C2 - 3 weeks ago
Hong Kong, Hong Kong SAR China BASF East Asia Regional Headquarters Ltd. Full timeWe are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future. We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress. Not only your performance but also your personality matter to us, regardless of gender, age,...
-
Client Implementation Manager
Found in: Talent HK C2 - 22 hours ago
Hong Kong, Hong Kong SAR China HSBC Full timeSome careers open more doors than others. If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Global Strategy...
-
Client Care Regional Trainer
Found in: Talent HK C2 - 1 week ago
Hong Kong, Hong Kong SAR China CHANEL Full timeYour role @ CHANEL At CHANEL, we aim to provide an unsurpassed luxury experience to clients worldwide. Critical to this ambition, Client Care is an important interface that extends the client relationship beyond the boutiques and provides seamless and accessible Client Care with personalized human touch for a unique and differentiated CHANEL experience. ...
-
Regional Marketing and CRM Executive
Found in: beBee jobs HK - 3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Richemont Full timeSummary of Position:Support Retail activities with the aim to maximize client's loyalty and to establish the brand's excellence is Customer Service and to drive traffic to boutiques as the indisputable reference in luxury. Coordinate PR activities in all aspects related to ensure the maximization of the exposure and SOW in the markets according to the Global...
-
Regional Marketing and CRM Executive
Found in: Talent HK C2 - 1 week ago
Hong Kong, Hong Kong SAR China Chloé Full timeSummary of Position: Support Retail activities with the aim to maximize client’s loyalty and to establish the brand’s excellence is Customer Service and to drive traffic to boutiques as the indisputable reference in luxury. Coordinate PR activities in all aspects related to ensure the maximization of the exposure and SOW in the markets according...
-
Manager, Regional Digital Solution, Personal Care Solutions Asia Pacific
Found in: Talent HK C2 - 2 weeks ago
Hong Kong, Hong Kong SAR China BASF East Asia Regional Headquarters Ltd. Full timeAt BASF, we create chemistry for a sustainable future. We combine economic success with environmental protection and social responsibility. Our portfolio is organized into six segments: Chemicals, Materials, Industrial Solutions, Surface Technologies, Nutrition & Care and Agricultural Solutions. BASF’s Asia Pacific regional headquarters is located in...
-
Regional Training Manager
Found in: beBee jobs HK - 3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Richemont Full timeMAIN PURPOSE The Regional Training Manager assists boutique sales associate to uplift selling techniques, elevate customer service experiences and convey an efficient and qualitative brand message. He / She is responsible for driving learning culture throughout the entire Chloe boutiques of regional markets, among internal staff of the brand as well as...
-
Regional Marketing and CRM Executive
Found in: beBee S HK - 3 weeks ago
Hong Kong, Hong Kong SAR China Richemont Full timeSummary of Position: Support Retail activities with the aim to maximize client’s loyalty and to establish the brand’s excellence is Customer Service and to drive traffic to boutiques as the indisputable reference in luxury. Coordinate PR activities in all aspects related to ensure the maximization of the exposure and SOW in the markets according to...
-
Regional Training Manager
Found in: beBee S HK - 3 weeks ago
Hong Kong, Hong Kong SAR China Richemont Full timeMAIN PURPOSE The Regional Training Manager assists boutique sales associate to uplift selling techniques, elevate customer service experiences and convey an efficient and qualitative brand message. He / She is responsible for driving learning culture throughout the entire Chloe boutiques of regional markets, among internal staff of the brand as well...
-
Regional Training Manager
Found in: beBee S HK - 3 weeks ago
Hong Kong, Hong Kong SAR China Richemont Full timeMAIN PURPOSE The Regional Training Manager assists boutique sales associate to uplift selling techniques, elevate customer service experiences and convey an efficient and qualitative brand message. He / She is responsible for driving learning culture throughout the entire Chloe boutiques of regional markets, among internal staff of the brand as well...
-
Assistant Marketing Manager
Found in: Talent HK C2 - 1 week ago
Hong Kong, Hong Kong SAR China Deckers Brands Full timeSUMMARYThis role will be responsible for driving and executing the marketing strategy for HOKA across APAC markets. This is a strategic role for Deckers and will need to have a high level of consumer and market understanding, be receptive to the cultural nuances and consumer trends in Asia-Pacific region, to assist and maximize the digital and social media...
-
Assistant Marketing Manager
Found in: beBee jobs HK - 3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Philips Full timeJob TitleAssistant Marketing ManagerJob Descriptionn this role, you have opportunity toAct as Assistant Marketing Manager to join the highly successful Philips personal health business. You will enter the fast-paced, multinational environment of Philips in Hong Kong. You are responsible forDefines proposals for marketing strategy for specific product...
-
Regional Assistant Media
Found in: beBee jobs HK - 2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Richemont Full timeAre you a good match?You have significant experience in media planning and execution. You have proven experience working in the regional team which you need to collaborate with both Headquarter and the markets in the Asia Pacific region particularly with HK & SEA markets. While you have proven success record in media buying, social media management and/or...
-
Assistant Marketing Manager
Found in: beBee S HK - 4 weeks ago
Hong Kong, Hong Kong SAR China Philips Full timeJob TitleAssistant Marketing ManagerJob Descriptionn this role, you have opportunity toAct as Assistant Marketing Manager to join the highly successful Philips personal health business. You will enter the fast-paced, multinational environment of Philips in Hong Kong. You are responsible forDefines proposals for marketing strategy for specific product...
-
Assistant Marketing Manager
Found in: beBee S HK - 3 weeks ago
Hong Kong, Hong Kong SAR China Philips Full timeJob TitleAssistant Marketing ManagerJob Descriptionn this role, you have opportunity toAct as Assistant Marketing Manager to join the highly successful Philips personal health business. You will enter the fast-paced, multinational environment of Philips in Hong Kong. You are responsible forDefines proposals for marketing strategy for specific product...
-
Senior Client Manager
Found in: Talent HK C2 - 5 hours ago
Hong Kong, Hong Kong SAR China Hannover Re Full timeWe currently have an exciting opportunity in our Life & Health branch in Hong Kong which plays a major part in the success of Hannover Re globally. We are seeking a Senior Client Manager to join our dynamic team. The role will be a permanent position reporting directly to the Head of Client & Business Solutions team. Your Tasks Manage day-to-day...
-
HR Manager
Found in: Talent HK C2 - 2 weeks ago
Hong Kong, Hong Kong SAR China a Snaphunt Client Full timeOur client is a new-era VTuber project with a mission to create a sustainable platform where everyone can live as they want to be. We aim to unlock the potential of humanity through the avatar technology.The RoleIn this role, you will be working closely with our co-founders and will drive all aspects of people and organization-related initiatives to succeed...
-
Client Development Manager
Found in: Talent HK C2 - 1 week ago
Hong Kong, Hong Kong SAR China Loro Piana Full timePosition Job Description Support function head and work closely with each area within the region to define and coordinate the region calendar of client events and experiences to maximize business potential, in lieu with HQ directions Collaborate with retail and area managers in setting clear targets for the events and ensure tracking of results...
-
Assistant Manager, Marketing, APAC
Found in: Talent HK C2 - 1 week ago
Hong Kong, Hong Kong SAR China Rosewood Hotel Group, Hong Kong Full timeJob Description Press space or enter keys to toggle section visibility ...