Procurement Centre of Excellence Manager

3 months ago


Hong Kong, Hong Kong SAR China Cathay Pacific Airways Limited Full time
Role Introduction

Reports to: Head of Procurement – Centre of Excellence

The Procurement COE team is responsible for establishing and promoting best practices, driving standardisation, and identifying areas of continuous improvement of the S2P process across the procurement function. In addition to driving discipline and efficiency across the organisation, this individual and his/her team will also enable knowledge / capability management and provide support to the category team on strategic procurement best practices.


The primary purpose of this role is to develop and execute technology and data management strategies that help to drive procurement excellence, enhance efficiency / compliance, and ensure data accuracy in the source-to-pay process. Together with Technology / Digital team, this individual will also deliver system capabilities and tools that support business needs

Key Responsibilities

Procurement Technologies

Identify, prioritize, and implement e-procurement initiatives or enhancements that can drive procurement excellence, enhance efficiency, and compliance in the S2P processes. Work closely with Procurement Global Process Owners (GPOs) to streamline and digitalise end-to-end S2P processes. Provide internal subject matter expertise on e-Procurement technologies to improve system adoption, performance, and reliability. Work closely with IT team to configure, maintain, and troubleshoot e-Procurement technologies. Manager user access and permissions. Monitor system performance against business case. Keep management update on industry trends and best practices to develop and implement strategies for platform growth and improvement. Work with change management team to develop training content.


Procurement Master Data Management

Define and maintain standards for procurement master data (taxonomy, items, charts of accounts, suppliers etc.) and align them against organization objectives. Lead cross-functional teams to resolve data quality issues and implement data improvement initiatives. Develop and implement data governance policies and procedures to ensure data accuracy, completeness, and consistency across systems. Regularly monitor and evaluate information and data systems that could affect analytical results, ensuring data security and integrity. Provide inputs on technology architecture for data inputs. Promote data governance awareness to improve data literacy. Work closely with different teams of APD and across the company. Other tasks as assigned. Requirements
Degree holder in Procurement, IT, Business Administration, or related discipline. Proven experience (5+ years) in developing and implementing technology in a procurement context. Solid knowledge of e-procurement platforms and their capabilities, including but not limited to: SAP, Ariba, Coupa, Oracle. Good understanding of procurement fundamentals and the procurement lifecycle that can be supported by the e-platform (i.e., supplier relationship management, data management, sourcing, contracting … etc.) Good understanding of user experience design principles to enhance platform usability. Understanding of IT systems and their integration with e-procurement platforms. Ability to utilize reporting and analytics tools within the platform along with user feedback to drive insights for continuous improvement. Knowledge of master data management principles and best practices. Ability to develop and implement data quality metrics, monitor data quality, and lead efforts to resolve data quality issues. Hands-on experience in master data management. Participation in projects that involve managing large datasets and improving data quality is beneficial. Experience in integrating data from multiple sources into a unified view. Understanding of data governance frameworks and standards. Experience in acting data stewardship to develop and enforce data governance policies and procedures across the organization. Commitment to continuous improvement in MDM processes and standards. Excellent communication, influencing and presentation skills, especially to management and other diverse stakeholders. Good stakeholder management and interpersonal skills are essential. Self-starter with a ‘can do’ attitude, attention to detail, and ability to drive results independently. Strong leadership and decision-making skills. Personal & Application Information

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.



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