In-store Trainer
Found in: Talent HK C2 - 2 weeks ago
Position
DUTIES & RESPONSIBILITIES
Coaching and training at the heart of team performance
Facilitate on-boarding of new comers
Partnering with the L&D Managers to ensure a consistent on-boarding for all new starters Ensure regular liaison with trainees, giving feedback on progress to the individual and their Manager.
Profile
REQUIREMENT
At least 5 years of experience in design / delivery of training courses, especially in retail industry Excellent presentation skills Detail-oriented, organized, persistent and articulated Self-motivated, ability to think and work independently Excellent written and verbal communication skills in English & Chinese
Additional information
As a key member of the Learning and Development community, your role will be to develop our retail teams in delivering a client experience in line with the Company’s vision and strategy. You will train and coach client advisors to become ambassadors of brand culture, values and products.
Your role is to partner up with both L&D Manager(s) and Store Manager(s) to follow up on trainings and analyse effectiveness, enable retail teams to enhance client experience and develop skills to engage our clients.
Reporting directly to the L&D manager, you will be based in store(s) and the first point of contact for all training activities.
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