Senior Manager

4 months ago


Hong Kong, Hong Kong SAR China Aon Full time

Senior Manager, ABS Claims

Aon is currently recruiting a Senior Manager to join our team in Hong Kong.

What the day will look like

Supervises team as they handle and assess claims including reviewing and approving adjuster reports as well as preparation of claim payments, ensuring KPIs are met. Leverage data to provide insights on claim portfolio, insurer performance and review processes Management of claims under scheme / binder (ABB & JB) for clients including the appointment of third-party service providers such as loss adjusters Continuous review of claims operations workflow to ensure processes are streamlined using best available technology, data and arrangement with insurers Provide claims update and reports to senior leadership and business units Supervision and development of junior claims staff Other tasks assigned by the Head of Business Support


How this opportunity is different
Our teams are highly collaborative, working towards common goals while striving for excellence in the solutions we provide to our clients. We embrace challenges and rely on each other for support and creative problem solving. Our colleagues and leaders support professional development to help each other grow and excel. Working together, we can achieve great things

Skills and experience that will lead to success

6-8 years insurance related work experience of which at least 4 years claims GI experience in insurance company All classes of commercial lines insurance preferred, including but not limited to EC, Travel, Motor, PPL, Medical, PDBI, PAR, Marine Cargo, CAR Has some team management experience Degree holder with IIQE qualified or holder of ACII or ANZIIF (Associate) preferred Team work is essential whilst being proactive and working independently Accurate interpretation of policy wordings precisely and apply the same to real claim cases Ability to understand and apply data analysis to risk management issues Must be able to work with data and present information in clear manner Experience in handling in high-volume in a fast-paced environment Good command of written and spoken English and Chinese (preferably Cantonese) Good computer skills including MS Word, Excel, PowerPoint

Candidates with less experienced will be considered for Senior Manager position.

How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon.

Furthermore, all colleagues enjoy two  “Global Wellbeing Days”  each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this  Smart Working


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