Assistant Manager, Digital

Found in: Talent HK C2 - 2 weeks ago


Hong Kong, Hong Kong SAR China West Kowloon Full time

The West Kowloon Cultural District Authority welcomes exceptional talent with a passion to realise the vision and mission of making the West Kowloon Cultural District a prime local and international destination for arts, culture and entertainment.

You will be responsible for:

  • assisting in designing and managing customer-oriented digital platforms, e-commerce and digital projects;

  • supporting the team to manage digital platforms and implement new initiatives to drive digital adoption, online engagement, penetration and active usage;

  • supporting the operation and maintenance of websites, mobile app and WeChat Mini Program and continuing to enhance the online experience based on customer feedback and comments;

  • liaising with business departments, IT and service providers to document design options and recommendations;

  • providing customers analysis and advice to support business decision on CRM targets setting, marketing plan, etc.;

  • supporting UAT and product launch activities;

  • managing multiple projects and deliver results within schedule;

  • conducting business analysis, market and usability research to understand user needs and best practices

  • applying new technology, media, interactive research and emerging standards related to internet marketing and digital media and

  • performing any other duties from time to time as reasonably assigned by the Authority.

You should:

  • possess a recognised university degree or equivalent in Marketing, Information System, Project Management, Website Development, Digital Communications, Multimedia or a related discipline;

  • have at least 4 years of working experience and relevant experience in digital project management (Website, App, and WeChat Mini App Program);

  • have proven experience in website management, track record in e-commerce, website revamp and web analytics; and

  • be proficient in written and spoken English and Chinese.


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