Community Manager
Found in: Talent HK C2 - 1 week ago
Responsibilities
Act as the community representative and maintain a strong presence on Telegram, Reddit, Discord, and Facebook Collect and relay community feedback to internal teams, ensuring that community concerns and suggestions are heard Recruit, train, and manage volunteer community moderators to ensure a positive and welcoming community environment Work closely with different departments to create engaging community-related content Foster community growth and increase engagement levels through strategic initiatives Monitor community sentiment and proactively address any negative feedback or issues Collaborate with Ambassadors in the Ambassador Program to amplify community efforts Analyze community data, create reports and provide insights to drive decision-making and enhance community initiatives Organize and host community events as needed Be engaging, upbeat, and positive in all community interactions
Requirements
Minimum of 2 years of experience in community management or moderation Strong communication, interpersonal, and leadership skills Proven experience in managing communities on Telegram, Reddit, Discord, and Facebook Proficiency in English is a must, proficiency in additional languages is a plus Excellent problem-solving and conflict resolution skills Passion for the cryptocurrency industry and understanding of blockchain technology Ability to work independently and as part of a team
Preferred Qualifications
Experience in managing sizable online communities Proficiency in multiple languages is considered advantageous for this role Bachelor's degree or above #LI-AT1#LI-Hybrid-
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