Technical Assistant Manager/Product Assistant Manager

1 day ago

Central And Western District, Hong Kong SAR China Wonder Full time
Technical Assistant Manager/Product Assistant Manager

Wonder is a leading payments gateway and FinTech platform for merchants in Hong Kong and Asia Pacific, enabling any merchant to get paid effortlessly.Currently, Wonder is Hong Kong's first fully digital all-in-one payments gateway platform where any merchant can self-KYC online in minutes, open an account, collect payments and manage transactions all from a single mobile app. Core products include the Wonder App (Mobile App), Wonder Smart Terminal (O2O Payments), Wonder Card (Custom Card) and Wonder Portal (Desktop Dashboard). For selected merchants, Wonder also offers instant payments settlement (T+0), also one of the first in Hong Kong. As of today, Wonder is growing exponentially month-on-month and is well-positioned to become the no.1 payments gateway platform in Hong Kong.Headquartered in Hong Kong, Bindo Labs raised its USD 6MM series A funding round in 2021 led by Hong Kong Telecom (HKT) / Pacific Century Group. Bindo Labs has offices across Mainland China and Asia Pacific, including Shenzhen, Changsha and Singapore.What You Will Do:Installation Coordination and Technical Understanding:Perform technical assessments and gain an understanding of electrical systems, including testing meters and Penguin gateway connections for heart devices and other engineering approaches.Engage in hands-on daily activities with taxis, ensuring smooth transitions from the professional side to the car auto shop site, addressing any challenges that arise.User Acceptance Testing (UAT) and User Experience:Conduct UAT on the new version of the meter to ensure it meets user requirements and expectations.Ensure a smooth user experience by identifying and addressing any issues during the testing phase.Operational and Product Integration:Foster a strong connection between operations and product development teams to ensure alignment and smooth implementation of new features.Collaborate closely with both teams to understand operational challenges and translate them into product improvements.Hardware and Software Transition:Ensure smooth transitions between hardware and software components, addressing any integration issues that arise.Work closely with software development teams to ensure compatibility and seamless functionality.Logistics and Inventory Management:Oversee all aspects of hardware logistics, including inventory control and maintenance.Ensure that all hardware and related components are well-maintained and available when needed.What We Are Looking For:Bachelor's degree in Electrical Engineering, Engineering, or a related field.At least 5 to 7 years of experience in a relevant field.Proven experience in product management, logistics, or a similar role.Strong organizational, problem-solving, and multitasking abilities.Excellent communication and interpersonal skills.Technical knowledge of electrical systems and hardware logistics is a plus.What We Offer:Competitive base packageOpportunity to take full ownership of a verticalFlat and open work cultureInternational team environmentGroup medical insuranceBirthday leaveAt Bindo Labs / Wonder, we value passion, ideas, and meritocracy. So if you believe you can make a difference and disrupt the FinTech space in Asia Pacific, back yourself and be part of this remarkable journey.Seniority level

Mid-Senior levelEmployment type

Full-timeJob function

AdministrativeIndustries

Technology, Information and Internet

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