IT Support Engineer
18 hours ago
Horizons is representing our client - A multinational IT consultancy company to hire a IT Support Engineer based in Hong Kong.Over the last two decades we’ve helped thousands of multinational companies to set up and operate smoothly and securely in APAC countries by providing turnkey IT solutions, compliance services, and outsourcing through highly skilled local specialists.Headquartered in China, today we have offices in Australia, Dubai, Germany, Hong Kong, India, Indonesia, Japan, Macau, Malaysia, New Zealand, the Philippines, Singapore, South Korea, Taiwan, Thailand, the United States and Vietnam. Job objectives and responsibilities The following represents the key activities that the IT Support L1 will be responsible for: Conducting Hardware and software audits under the direction of QTS Global Installing and configuring computer hardware, operating systems and applications Replacing peripherals or hardware components such as memory and disk Troubleshooting client networking problems and diagnosing and solving hardware or software faults Creating, monitoring, resolving and where required, escalating customer Help Desk tickets Working to agreed customer Service Level Agreements (SLA’s) Being available for on call support as required by QTS/Client Prompt escalation of issues to support Level 2 engineers as required Providing face-to-face or telephone support to clients, helping set up systems or resolve issues Building strong working relationships with colleagues and customers Setting up new users' accounts and profiles and dealing with password issues Providing procedural documentation and relevant reports Following written and spoken instructions to repair a fault or set up a new system Supporting the roll-out of new applications or deploying updates to address
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DevOps Engineer
2 weeks ago
Hong Kong Island, Hong Kong SAR China PALO IT Full timeYOUR ROLE As a DevOps Engineer , you will be responsible for designing, building, and maintaining scalable and reliable cloud infrastructure using AWS/Azure/Openstack/Kubernetes. You will apply DevOps practices and solutions, conduct client workshops to identify challenges, develop transformation roadmaps, and deliver technical solutions. Additionally, you...
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Network Support
6 days ago
Hong Kong Island, Hong Kong SAR China Total IT Consult Pty Ltd Full timeThe Network and Telecommunications Lead will be responsible for the design, implementation, and operational management of network infrastructure. This includes WAN, LAN, wireless, SD-WAN, voice systems, and associated security and monitoring platforms. The role requires deep technical expertise, strategic planning capabilities, and strong vendor and...
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Senior Software Engineer
6 days ago
hong kong, Hong Kong SAR China PALO IT Full timePALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit.We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and a B Corp-certified company. We...
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AI‑Augmented DevOps Engineer — Cloud, CI/CD
6 days ago
hong kong, Hong Kong SAR China PALO IT Full timeA global technology consultancy in Hong Kong is seeking a skilled DevOps Engineer to design, build, and maintain reliable cloud infrastructure using AWS, Azure, and Kubernetes. This role involves implementing DevOps practices, conducting client workshops, and integrating AI development tools to enhance technical solutions. The ideal candidate will have 6-10...
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Engineer (UPS)
6 days ago
Hong Kong Island, Hong Kong SAR China Schneider Electric IT Hong Kong Limited Full timeAssistant Engineer/ Engineer (Business Development – Restaurant) Kowloon, HK Responsibilities Coordinate with customers and internal parties for UPS maintenance or modernization works. Manage and be exposed to reputable key accounts. Work closely with internal services team. Prepare related administration documents & reports for submission / record....
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AI-Driven DevOps Engineer — Cloud, CI/CD
2 weeks ago
Hong Kong Island, Hong Kong SAR China PALO IT Full timeA leading tech consultancy firm in Hong Kong is seeking a DevOps Engineer to design and maintain scalable cloud infrastructures. The role involves implementing CI/CD practices, collaborating with clients to deliver solutions, and coaching teams on best practices. Ideal candidates should have over 6 years of experience, strong skills in cloud platforms like...
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Hong Kong Island, Hong Kong SAR China IT Channel (Asia) Limited Full timeA leading business solution integrator in Asia is seeking an experienced Microsoft Engineer based in Hong Kong. The role involves managing Microsoft 365, Azure infrastructure, and supporting IT platforms. Candidates should have over 3 years of experience in IT, knowledge of cloud technologies, and strong analytical skills. A higher diploma in Computer...
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IT Support Engineer
4 days ago
Hong Kong Island, Hong Kong SAR China Swing Consulting Ltd. Full timeSW9855 |27 Aug 2019 IT Support Engineer (Computer Engineer) Responsibilities Provide technical support to end users Prepare, install and configure desktop/laptop hardware & software and other IT equipment Supporting standard OA applications, desktop software application and email system Trouble shoot PC related devices and escape problem if needed...
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Production Support Engineer
4 days ago
hong kong, Hong Kong SAR China ioTech Solutions Full timeCustomer experience is at the forefront of everything that our clientdoes. To operate functional systems that improve the customer experience, were looking for a Production Support engineer who can be responsible for monitoring production environment, identifying production issues, and implementing solutions. The ideal candidate will have a solid background...
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Support Engineer
4 days ago
Hong Kong Island, Hong Kong SAR China Swing Consulting Ltd. Full timeAddress user tickets regarding hardware, software, and networking. Walk customers through installing applications and computer peripherals. Ask targeted questions to diagnose problems. Guide users with simple, step-by-step instructions Test alternative pathways until you resolve an issue. Customize desktop applications to meet user needs. Record technical...