Senior Support Manager, Market Connectivity, IT

4 weeks ago


Central And Western District, Hong Kong SAR China CLSA Full time
Sr. Support Manager, Market Connectivity, ITPosition DescriptionAs part of the Global Market Connectivity team, this role is responsible for supporting Exchange Connectivity systems for various exchanges and servicing Market Data applications. He/she will also be working closely with Application support teams in CLSA Pune, New York, London, and Sydney.Key Areas of ResponsibilitiesEarly morning exchange connectivity checks, and other shifts to support Asia exchanges when neededSupport Daily Trading operations for various trading desks of High Touch & Low Touch cash Equities and F&O deskManage Credit Risk SystemExecute exchange driven mandatory upgradesRollout software upgrades and work with infra teams to set up connectivity between various exchanges and external brokers.Participate in weekend exchange connectivity tests, including exchanges driven and internal driven activities.RequirementsDegree holder in Computer Science, Information Technology/Engineering or related studiesMinimum of 10 years proficiency, support and good experience in Market Connectivity applications and exchange gatewaysHands-on experience in supporting Market Data applications like Reuters, BloombergExcellent knowledge of Cash Equity business in a DMA/DSA, Agency and Program Trading environmentGood knowledge of exchange rules of major Asian markets like (Hong Kong, China CONNECT, Japan, KR, SG, TW, AU, IN, ID)Good exposure in Trading Systems monitoring tools like KIBANA, Grafana, Logstash, Elastic search, ITRS, etc.Good exposure in Credit Risk Management SystemsGood exposure in Change & Incident Management tools like ServiceNOWMust be self-starter and be able to work independentlyWilling to undertake other Trade Support functionsReady to work in Trading floor (high pressure environment)Excellent communications skills and the ability to interact with Vendors and TradersTechnology skills:Knowledge in Networking, Firewall, NAT, Multicast, Unicast, etc.Knowledge in ORACLE (user level), SQL, Store Procedures.Knowledge in Unix/Linux, Shell scripting, Perl.Basic Knowledge in FIX and other Major exchange Protocols.

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