Merchandiser - US trading garment trims & packaging (Kwai Hing/5 days)

4 weeks ago


Central And Western District, Hong Kong SAR China JPC TEXSON LTD Full time
The Company:US companyTrading: garment trims & packaging productsMain market: USMinor market: EuropeClients: global apparel companies & fashion brandsThe Job:Work in Merchandising team of 6-8 membersRespond professionally to inquiries from internal/external customersHandle customer inquiries by calls and emailsEfficiently resolve inquiries focusing on providing excellent customer serviceUpdate customers with details like order status, product pricing, etc.Execute customer requests such as editing orders, coordinating artwork arrangements, etc.Coordinate payment and/or shipping instructionsFrequent follow-up to ensure shipments are confirmed by customers in a timely mannerCollaborate effectively across Sales/Development/Production/Warehouse teamsGood communication in English & Chinese; Mandarin is a plus2+ years in customer support/sales coordination/order processing/merchandising or related in garment/trims/textiles/packaging or relatedNo trips are required5 days work (Mon to Fri 9am-6pm)Annual leave: 12 daysMedical & dental insuranceWork-life balance cultureTO APPLY for this job:Please attach your CV with salary expected to resume@jpc.hkPersonal data provided by job applicants will be used for recruitment purposes only. Your privacy is guaranteed. We will never give out, lease, or sell your personal information.

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