Vice President, Team Lead, Deposit and Payment Operations

3 weeks ago

Central And Western District, Hong Kong SAR China Robert Walters Full time
Vice President, Team Lead, Deposit and Payment Operations

Location:

Hong KongOpportunity Overview:

Robert Walters has an exciting opportunity for a

Vice President, Team Lead, Deposit and Payment Operations

to join the client for a 12-month contract position. This role will provide exposure to a truly international and multi-cultural environment that appreciates and respects individuality.About our Client:

Our client is the fifth largest global bank by assets, with 2400 locations in over 50 markets. Our client has approximately 360 years of history and a global network with over 180,000 employees.Key Responsibilities:Manage the daily operations of the team and relevant activities and systems to ensure all transactions are processed, settled, and reported in a timely manner.Lead the project and act as representative of Deposit and Payment Operations.Perform reconciliation of daily pending/unprocessed/irregularity transactions.Support in determining the level of support on new product offerings and managing the risk profile for the department.Investigate operational incidents/errors and prepare draft reports, providing countermeasures/recommendations for improvement to mitigate risk in the future.Support development of the department's strategy, including reviewing and re-engineering current procedures/workflows to enhance the efficiency of operations.Participate in ad-hoc exercises in response to inspections and examinations by auditors, authorities, or regulators.Develop and maintain strong stakeholder management with key stakeholders both within the client's organization and externally.Deliver a high quality of service to enhance the function's reputation and meet customer expectations.Work in partnership with various departments to consult on complex transaction issues.Collaborate with Compliance when transactions may be subject to restrictions.Update the Branch operations manual and all policies to ensure alignment with regulations.Adhere to the department's strategies and requirements from compliance, branch management, and Head Office.Job Requirements:Tertiary Education.Minimum of 8 years of relevant experience.Sound knowledge of Faster Payment System and domestic remittance operations in Hong Kong.Strong coaching, mentoring, and leadership skills to lead and manage the team.Strong communication and presentation skills to influence using technical data and information.Good knowledge of AML requirements applicable to payment operations.Substantial experience in high volume payment transactions with banking systems.Good personal integrity and control mindset.Good communication skills and proficient in written and spoken English.Excellent computer literacy, especially in Microsoft Office Excel and Word.Client promotes collaboration and aims to provide a supportive and inclusive environment where all individuals can maximize their full potential.

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