Senior / Business Hub Officer, Distribution, General Insurance (Sales Operation/ Policy Servicing)
4 weeks ago
Job SummaryThe Business Hub within the Distribution Team of General Insurance aims to deliver excellent services in sales operations, encompassing tasks such as preparing business quotations, managing policy services and operations, including the issuance of certificate and policy documents, and providing distribution services across various business channels.These channels include local brokers and agencies, individual agents, financial institutions, digital partnerships, and affinities.As Business Hub Officer, the candidate is expected not only to enhance and maintain assigned business portfolios by fostering strong, interconnected relationships with business partners and account managers but also to provide excellent pre- and post-sales services, along with operational support.Job AccountabilitiesManage key stakeholders' expectations by collaborating with the account manager to establish enduring and robust long-term relationships with business partners. Provide business quotations/proposals in accordance with prevailing market trends and the company's profitability.Provide exceptional pre- and post-sales services to business partners, including prompt resolution to interpret policy terms and conditions, handling general inquiries and complaints, and proactive support for sales and operational activities by offering dedicated services to policyholders including but not limited to certificate and policy related document processing.Collaborate with the underwriting department on renewal terms and quotations, providing expertise and business solutions to business partners regarding local market dynamics and general insurance risk assessment.Stay updated on market changes related to compliance policies and understand the company's risk to ensure that distribution operations align with regulatory requirements.Collaborate with and actively support the operations team to enhance sales operations and maximize operational efficiency.Undertake miscellaneous tasks within the team as necessary to support the smooth functioning of operations.Job Qualifications:Diploma in Insurance Studies or a degree holder, preferably with at least 3 - 5 years of working experience in the insurance industry.Familiarity with a wide range of General Insurance products, preferably in personal lines insurance products.Possession of an Insurance Professional Qualification is an added advantage.Good customer handling, communication, and interpersonal skills.Self-motivated, independent, polite, and capable of working under pressure with a high standard of accuracy.Proficiency in Microsoft Office software (e.g., Excel, Word, PowerPoint).Good communication skills, with proficiency in spoken and written English.
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Central And Western District, Hong Kong SAR China Zurich 56 Company Ltd Full timeSenior / Business Hub Officer, Distribution, General Insurance (Sales Operation/ Policy Servicing)Job Summary The Business Hub within the Distribution Team of General Insurance aims to deliver excellent services in sales operations, encompassing tasks such as preparing business quotations, managing policy services and operations, including the issuance of...
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Officer, policy administration
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Central And Western District, Hong Kong SAR China Bowtie Life Insurance Company Full timeRole SummaryBowtie's mission is to make insurance good again and our vision is to build a category-defining health insurance company.As a young and fast-growing company, grooming and learning from the next generation is always our priority. We are looking for great talents who share our values to contribute to our growth.About the RoleYou will be working in...
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Central And Western District, Hong Kong SAR China International Executive Service Corps Full timeOfficer, Policy Administration (General Insurance)Post Date24/12/2024DivisionGeneral InsuranceDepartment/BranchUnderwriting & Policy Admin (DSI)Process instructions from handlers and issue policy with related documents in a timely and accurate manner in day-to-day operations.Main Responsibilities:Handle policy documents for new business, renewal, and...
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Central And Western District, Hong Kong SAR China Bowtie Life Insurance Company Full timeRole SummaryBowtie's mission is to make insurance good again and our vision is to build a category-defining health insurance company.As a young and fast-growing company, grooming and learning from the next generation is always our priority. We are looking for great talents who share our values to contribute to our growth.About the RoleYou will be working in...
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Central And Western District, Hong Kong SAR China Bowtie Life Insurance Company Full timeRole SummaryBowtie’s mission is to make insurance good again and our vision is to build a category-defining health insurance company.As a young and fast-growing company, grooming and learning from the next generation is always our priority. We are looking for great talents who share our values to contribute to our growth.About the RoleYou will be working...
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Central And Western District, Hong Kong SAR China Bowtie Life Insurance Company Full timeRole SummaryBowtie’s mission is to make insurance good again and our vision is to build a category-defining health insurance company.As a young and fast-growing company, grooming and learning from the next generation is always our priority. We are looking for great talents who shareour valuesto contribute to our growth.About the RoleYou will be working in...
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Central And Western District, Hong Kong SAR China Harvest Personnel Agency Full timeResponsibilities: Lead the Policy Owner Services (POS) to maintain high quality service standard and achieve agreed service standard of policy administration Develop and implement policy change policies and procedures adhere to company policies and regulatory requirements Analyze data to identify trends and potential risks Manage & review team's performance...
