Underwriting Services Officer
Found in: beBee S HK - 1 month ago
Job Summary
- Manage both the pre-and post- bound activities for the assigned accounts, defined as standard/tacit renewals or with low complexity, provides support to the underwriter in the areas of underwriting operations, procedures, policy endorsement and policy issuance
- Interact with brokers and customers on a daily basis for their assigned accounts to assure that all aspects and deadlines of delivery are fulfilled
- Manage and resolve issues related to policy issuance and is responsible for the follow up of premium payment, claims flow and cash collection
Job Accountabilities
- Responsible for handling of corporate submissions and ad hoc operation supporting task
- Actively involve in computing rates and premiums for policies, compiling appropriate declarations, coverage forms, national/local forms, and optional endorsements, to complete the assigned policies
- Review risk in support of underwriting decisions
- Prepares material for Underwriting decision
- Interact with brokers and customers on a daily basis
- Follow up and manage on cash collection
- Support underwriters and relationship leaders in the negotiation of service level agreements with customers and brokers in non-standard renewal.
- Attend internal and external meetings and monitor service relevant business decisions made at meetings to ensure each decisions are acted upon in accordance with the outcome of the meeting
- Handle the daily work and tasks of a domestic customer with low complexity/standard renewals with occasional support from a more senior colleague or underwriter
Job Qualifications
- Degree / Diploma holder or above
- Minimum 2 years working experience in General Insurance program
- Previous working experience in underwriting an advantage
- Good knowledge in using various office computer software, MS Word, Excel, Powerpoint
- Capable of communication in English; both in writing and speaking
- Good communication skill with quicker turnaround time and priority management skill
- Open minded, ability to work with people from different backgrounds, countries and cultures
- Eager to learn and discover new technical matters
- Attention to detail (important for both for IT systems and policy documentation)
- Ability to anticipate and to proactively look for the necessary information
- Ability to deliver technical messages to colleagues located abroad
Why Zurich
At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?
We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great
Join us as we constantly explore new ways to protect our customers and the planet.
- Location(s): HK - Hong Kong
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