Head of Property

Job Summary

• This is a strategic underwriting role responsible for leading and managing assigned lines of business within Hong Kong
• Responsible for providing market facing underwriting leadership across all Property portfolios and to deliver on our customer value proposition
• Accountable for driving profitable growth through formulating and executing underwriting plans, Portfolio strategies, Customer strategies and Go-To-Market strategies

Job Accountabilities

• Lead the team to manage the Property Portfolio; provide strategic leadership and guidance and as part of the Commercial Leadership team in monitoring the succession and development of employees
• Manage the selection/denial of new and/or renewal business
• Underwrite and analyze new and renewal business within delegated authority levels
• Develop and maintain relationships with distributors (agents and brokers) in support of business retention and acquisition and work with customers and distributors (agents & brokers) to determine their insurance-related needs and provides solutions
• Develop, promote and maintain leadership in the external insurance market to maintain the organisation’s position and influence
• Support the organization's sales culture by being a Help Point for agents, brokers, and customers
• Assure development and implementation of policy, procedures and standards to produce profitable results
• Responsible for all portfolio’s Data Quality
• Accountable for all facultative reinsurance purchases & strategy
• Engage in Pipeline Management; actively participate within the Zurich network leveraging Zurich’s global suite of capabilities and knowledge
• Establish and agree key performance targets and financial budgets for underwriting unit in order to optimize business performance in line with set objectives
• Educate and influence senior colleagues by demonstrating the impact of all relevant policies and governance processes to own area to ensure that the business is not exposed to undue risk
• Review themes from complex analysis conducted by others to make informed, authoritative technical/professional recommendations to determine approaches to underwriting in own area in order to improve business performance in the medium and longer term
• Develop processes and review policies relevant to underwriting in own area to ensure they are in line with strategic business objectives
• Manage relationships with key internal stakeholders in order to identify opportunities for service improvement to ensure commercial viability and customer satisfaction
• Participate in leadership team meetings of assigned area to provide specialist guidance and enable the implementation of policy, projects and change initiatives
• Contribute to the business strategy within own area to align underwriting strategy with wider business goals within a particular market
• Participate in the community of global/regional proposition development practitioners in underwriting to share best practice and continue to meet customer´s needs
• Oversee the development plans for underwriters across own area of business to ensure the capability exists to drive business results
• Oversee the design and implementation of rating tools and methodologies to deliver value to customers whilst being commercially viable for the organization
• Constantly review portfolio performances to ensure financial metrics are met
• Manage relationships with Country and Regional Underwriting teams

Job Qualifications

• Bachelor degree or Post-graduate qualifications
• Typically has at least 10 years Property underwriting experience
• Proven ability to develop and execute on strategic plans and company initiatives
• Experience in handling multinational programs
• Experience in leading underwriting teams
• Proven strong market facing presence in local market and industry network
• Proven track record of growing a business and change management in a complex environment
• Demonstrate specialized knowledge and expertise in products and industry
• Proven track record of driving result
• Strong Property underwriting proficency
• Commercially astute with a comprehensive understanding of the General Insurance industry and the products available
• Good market insights, trends and market intel, and exposure and insights of international markets
• A high level understanding of underwriting, claims and risk engineering dynamics
• Understanding of Corporate customers demands and challenges, in particular in multi-national insurance programs
• Proven knowledge of operational management and in comprehending financials of insurance portfolios
• Good knowledge in portfolio management, KPIs and dynamics
• An excellent understanding of the internal and external regulatory environment and requirements
• An extensive knowledge of Zurich’s Global capabilities and appetite
• Advanced and in-depth knowledge of products and line/s of business
• Good understanding of the external reinsurance market

Why Zurich

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right? 

We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great 
Join us as we constantly explore new ways to protect our customers and the planet.
 

• Location(s):  HK - Hong Kong