Cigna Customer Advisor

3 weeks ago


Kwun Tong, Hong Kong SAR China The Cigna Group Full time
The job profile for this position is Telemarketing Associate Representative, which is a Band 1 Professional Career Track Role.

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply

Our people make all the difference in our success.

Cigna Customer Advisor 

Job Responsibilities:

  • Handle incoming promotion hotline for customer enquiries
  • Promote insurance product / promotion plan to customers through telephone call (no cold call is needed)
  • Provide professional insurance advice to customers and understand customer needs  
  • Achieve individual and team target
  • Handle ad-hoc project

Job Requirements:

  • Holding valid IIQE papers 1,2,3
  • At least 1-year call centre or insurance selling experience
  • Excellent telephone manner, communication skills and servicing skills
  • Self-motivated, aggressive with a positive mind
  • Native in Cantonese
  • Insurance agents and financial advisors are welcome

Compensation & Benefits:

  • Competitive Compensation Package with attractive commission scheme (with average monthly take home of HK30,000 or above)
  • Performance / Special Incentive 
  • Incentive trip
  • 5 daysâ work per week (37.5 hours per week)
  • Comprehensive medical and dental coverage
  • 12 days Annual Leave + Birthday Leave
  • Structured on-the-job training

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Please note that you must meet our posting guidelines to be eligible for consideration.  Policy can be reviewed at this link.



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