Jobs: responsable call center

Our client is a leading High-tech electronics consumer products company, they invite bright and energetic candidate for the following vacancy: Call Center Associate RESPONSIBILITIES Resolve customer complaints and conduct investigation if necessary Respond to the feedback from external/ internal customer in a timely manner Establish good customer...

The Job Client: The Call Center of a Premium Vacation Club Position: (Assistant) Call Center Manager Responsibilities: To manage daily operation and maintain service standard of the customer service center - Staff training and coaching; Monitor & evaluate service standard and identify areas of improvements, Resolve complaints. 5-day work. $30K...

A premier family beach resort in Hong Kong is seeking a customer service agent to handle incoming calls and assist guests with inquiries. The ideal candidate will have a certificate in hospitality management and experience in customer service or call centers. Strong English and Chinese communication skills are essential, and willingness to work shifts is...

A leading business solutions provider in Hong Kong is looking for a Director of Call Center to lead operations and establish a new business line. The ideal candidate will have 8-10 years of experience in call center management and strong analytical, communication, and interpersonal skills. This role requires a Bachelor's degree and fluency in written Chinese...

Overview Client: 1) Telecom, 2) Airline, 3) Hotel, 4) Retailer - FMCG, Luxury Brands Position: Customer Service Officer Responsibilities To answer inbound calls from customers on company products inquiries, service bookings, and to resolve complaints. Salary Salary: $10-16K basic salary + allowance, incentives & bonus. Medical Qualifications Secondary...

The Job Client: The CS Hotline of a renowned Airline Position: Customer Service Supervisor / Customer Service Executive Responsibilities: You will be based in the call center and work under the member service hotline of the Airline. You will answer inquiries from world-wide members on flight schedule, ticket reservation, updates on member privileges,...

A leading consulting firm in Hong Kong is seeking a Call Center Manager to oversee a team of Customer Representatives. The successful candidate will develop strategies to enhance operational efficiency and ensure high-quality customer service standards. Candidates should possess 3 – 5 years of relevant management experience, ideally within a call center or...

A leading High-tech electronics company is seeking a skilled Call Center Associate in Hong Kong. This role involves resolving customer complaints, providing professional care services, and maintaining good relationships with customers. The ideal candidate holds a diploma or higher and has experience in a call center. Strong communication skills in English,...

Responsibilities Handling all incoming telephone calls related to guest request, enquiries and etc. Placing internal job orders Handling reservations enquiries, room reservation requests and confirmation To perform a coordinator role for hotel in order to satisfy the guests’ need Requirements Proactive, responsible, pleasant, patient & good...

A leading service provider in Hong Kong is seeking a Customer Service Officer to handle inbound customer calls and address product inquiries and complaints. The ideal candidate will have at least 1 year of experience in frontline customer service, with call center experience preferred. Strong communication skills in both spoken Chinese and English are...

A prominent customer service firm in Hong Kong is seeking an experienced Assistant Call Center Manager to oversee daily operations and uphold service standards. The ideal candidate will have over 8 years of call center experience, including 3 years in a managerial role. Responsibilities include staff training, monitoring service quality, and resolving...

Our client is one of the leading Business Solutions providers in Hong Kong, with over 30,000 employees worldwide accessing 150 countries in sales and service operations. They offer a wide range of smart business solutions to enterprises of all sizes in Hong Kong, including Professional Printing Solutions, Enterprise Solutions, Digital Workplace, Cloud...

Our client is one of the leading Business Solutions providers in Hong Kong, with over 30,000 employees worldwide accessing 150 countries in sales and service operations. They offer a wide range of smart business solutions to enterprises of all sizes in Hong Kong, including Professional Printing Solutions, Enterprise Solutions, Digital Workplace, Cloud...

Director of Call Center | IT | Smart Office | HKD 50,000 - HKD 75,000 Job Openings Director of Call Center | IT | Smart Office | HKD 50,000 - HKD 75,000 About the job Director of Call Center | IT | Smart Office | HKD 50,000 - HKD 75,000 Our client is one of the leading Business Solutions providers in Hong Kong, with over 30,000 employees worldwide accessing...

A leading hotel service provider in Hong Kong is seeking a candidate for a role that involves handling guest communications, inquiries, and reservations. The ideal applicant will have at least 3 years of experience in the hotel industry, preferably in a call center environment. Proficient communication skills in Cantonese, English, and Mandarin are...

The Job Client: Call Center for 1) Hotel, 2) Public Utilities, 3) e-Payment platform, 4) IT Services Position: Customer Service Officer Responsibilities: Answering inbound calls (No selling), handling customers' inquiries and resolving complaints: Hotel: reservation and facilities bookings (day shift) Public Utilities: installation and maintenance services,...

5-day working week & 8 working hours per day 12 days of annual leave & 17 days public holiday Receive coverage for life, accident, outpatient, hospitalisation, and dental We entrust you as our Reservations Officer(Call Centre) to drive growth and account successes. How will we care for you? Enjoy a 5-day working week consisting of 8working hoursper...

A leading cloud service provider in Hong Kong is seeking a Security Operations Manager to oversee data center security systems. The role requires at least 5 years of experience in managing security systems within large data centers, excellent communication skills, and the ability to respond to security incidents. Bilingual in Chinese is essential for...

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We’re now looking for a charismatic Receptionist to join Calle Ocho, our innovative Spanish tapas restaurant located in the retail epicentre, Causeway Bay. As a Receptionist, you should also be able to deal with emergencies quickly and gracefully, with full consideration of the floor operations. Multitasking and stress management skills are essential for...