itil

SW8383 |18 Oct 2022 Service Support Analyst (ITIL) Responsibilities Assist in IT Service Management, including Service Desk, Incident and Change Management, User Communication and System/ Data Monitoring Services Prepare reports on data trends and patterns Perform in-depth analysis to provide proactive insights on trending, identify underlying causes...

Client Description Company Description: A leading integrated telecom and IT system integration solutions provider in Hong Kong, Macau, and Mainland China. The company offers a wide range of services including fixed telecommunications, mobile services, and enterprise solutions to both residential and corporate customers. Location: Kwai Chung OfficeNature:...

SW8383 |18 Oct 2022 Service Support Analyst (ITIL) Responsibilities Assist in IT Service Management, including Service Desk, Incident and Change Management, User Communication and System/ Data Monitoring Services Prepare reports on data trends and patterns Perform in-depth analysis to provide proactive insights on trending, identify underlying causes and...

A consulting firm in Hong Kong is seeking a Service Support Analyst. In this role, you'll assist in IT Service Management, focusing on incident management and data analysis. Ideal candidates have tertiary qualifications and at least 3 years of relevant experience. Familiarity with ITIL and fluency in both English and Chinese are required. This position...

Liberty International Insurance Limited in Hong Kong is seeking an IT Operations Manager to lead end-to-end IT operations, data centre facilities, and service delivery while ensuring SLA compliance and operational excellence.You will drive ITIL-based incident and change management, coordinate with internal teams and vendors, supervise power, cooling,...

HTK is seeking an ITSM Manager in Hong Kong to establish and continuously improve ITIL-based service delivery processes. You will partner with platform, security, and product teams to ensure BAU operations meet regulatory and business needs. You will drive ITSM tooling (SMAX/ServiceNow), manage governance and risk, and lead a team through change and incident...

Hong Kong Job Consulting is recruiting a Manager, IT Operations for a major Financial Group. The role focuses on designing, planning and leading ITIL processes, and supervising the operations team to deliver BAU and managed services. The ideal candidate will have a Bachelor's in IT, 8+ years in IT operations and strong PM skills, with ITSM tool experience...

Liberty International Insurance Limited in Hong Kong is seeking an IT Operations Manager to lead end-to-end IT operations, data centre facilities, and service delivery while ensuring SLA compliance and operational excellence. You will drive ITIL-based incident and change management, coordinate with internal teams and vendors, supervise power, cooling,...

A well-established public enterprise in Hong Kong is seeking a Senior Implementation Specialist to oversee IT operations, ensuring effective service management and infrastructure optimization. Candidates with less experience may be considered for a junior role. You will perform risk assessments on production changes, assist in monitoring processes, and...

A software solutions provider in Hong Kong is looking for an experienced professional to manage application maintenance, adhering to defined processes and service levels. The ideal candidate should have hands-on experience with ASP.NET, C#, IIS, and SQL Database, along with a solid understanding of the ITIL framework. Fluency in both English and Chinese is...

DXC Technology Enterprise Services (Hong Kong) Limited is seeking an Infrastructure Engineer to provide expertise across IT infrastructure, application infrastructure, and related services throughout deal lifecycles. You will deliver technical input, solutions, and recommendations to support deal pursuits and operate within defined ITIL-aligned policies....

Hong Kong Job Consulting is recruiting a Manager, IT Operations for a major Financial Group. The role focuses on designing, planning and leading ITIL processes, and supervising the operations team to deliver BAU and managed services.The ideal candidate will have a Bachelor's in IT, 8+ years in IT operations and strong PM skills, with ITSM tool experience and...

A consulting firm in Hong Kong is seeking a Service Support Analyst. In this role, you'll assist in IT Service Management, focusing on incident management and data analysis. Ideal candidates have tertiary qualifications and at least 3 years of relevant experience. Familiarity with ITIL and fluency in both English and Chinese are required. This position...

To administer and maintain various IT systems, cloud services and the end-user computing platform To perform system upgrades, conduct disaster recovery tests and implement security measures To maintain documentation and ensure system compliance To collaborate with other IT teams to ensure smooth system integration with enterprise applications To support...

IT Operations Manager(ITIL, Data Centre)60k x 13 Manage end-to-end IT operations, service delivery, and data centre facilities while ensuring SLA compliance and operational excellence. Lead ITIL-based incident and change management, working closely with internal teams and vendors to maintain reliable and secure production services. Our client is a leading...

Lead enterprise-scale IT operations and ITIL governance Drive data centre excellence and critical infrastructure management About Our Client Our client is a leading innovation and technology organization in Hong Kong, dedicated to fostering a vibrant ecosystem for technology companies, startups, and industry partners. With a strong focus on innovation,...

Randstad Hong Kong Limited is seeking a seasoned IT operations lead to manage a 6-member team and drive data center performance. You will oversee data mining and data analysis, ensure data center MEP infrastructure, safety, and security measures, and apply ITIL, PMP, Lean, Six Sigma or related risk certifications. Fluent English, strong project-management...

A leading telecom solutions provider in Hong Kong is seeking an IT Service Desk Manager to oversee daily operations and ensure high user satisfaction. The role involves managing a team, driving developments in knowledge base processes, and adhering to Service Level Agreements. Candidates should possess a Bachelor’s degree in Information Technology and at...

IT Operations Manager(ITIL, Data Centre)60k x 13 Manage end-to-end IT operations, service delivery, and data centre facilities while ensuring SLA compliance and operational excellence. Lead ITIL-based incident and change management, working closely with internal teams and vendors to maintain reliable and secure production services. Our client is a leading...

A well-established public enterprise in Hong Kong is seeking a Senior Implementation Specialist to oversee IT operations, ensuring effective service management and infrastructure optimization. Candidates with less experience may be considered for a junior role. You will perform risk assessments on production changes, assist in monitoring processes, and...