Jobs: foodpanda

Job Description Leading foodpanda Hong Kong’s marketing strategies, initiatives and growth metrics for all foodpanda verticals to drive MAU, order growth and profitability Provide leadership, direction and management of the marketing team and growth team with over 10 team members Identify the growth opportunities, and develop marketing strategies to...

Job Description Leading foodpanda Hong Kong’s marketing strategies, initiatives and growth metrics for all foodpanda verticals to drive MAU, order growth and profitability Provide leadership, direction and management of the marketing team and growth team with over 10 team members Identify the growth opportunities, and develop marketing strategies to...

Job Description Seek and secure new partnership with restaurants in Hong Kong Prepare sales and pitch materials for communicating with potential restaurant partners Represent foodpanda as a brand ambassador in negotiating terms and conditions with prospective restaurant partners Assist in marketing and promoting foodpanda across Hong Kong Scour the...

Job Description Overseeing sales & key account management growth in achieving business objectives; Represent foodpanda as an ambassador, develop a trusted advisor relationship with existing key retail/FMCG brands, act as the lead point of contact for your portfolio of partner vendors Work closely with top vendors to grow and maximize their...

Job Description Perform in-depth quantitative analysis of transactional data to derive insights and provide recommendations for the development of foodpanda's pricing strategy. Drive sustainable growth by evaluating and providing insights for various pricing solutions, including delivery fees and platform fees, to optimize revenue and profitability. ...

Job DescriptionQuality assurance of the Customer Service team based in Malaysia through regular communication and alignment with the Shared Service Center (SSC) leaders;Run investigations on complex customer inquiries, draw insights and propose enhancementsWork closely with the local team to handle escalated cases from customers, including understanding the...

Job Description Represent foodpanda as an ambassador, develop a trusted advisor relationship with key accounts, act as the lead point of contact for your portfolio of partner restaurants in answering high severity requests or issue escalations when necessary Regular communication with partner restaurants. Activate set of services (ad sales, promotional...

Job Description Provide professional and empathetic customer service to all corporate clients. Effectively and efficiently interact with customers via phone and email Provide quotations for corporate clients and arrange food delivery to their workplace Coordinate with our account management team, delivery team, and restaurant vendors to problem solve...

Job Description Utilise data analysis techniques to identify and address fraud-related issues within the organisation Analyse large and complex datasets to derive insights and develop strategies for fraud prevention and detection Design, build, and maintain comprehensive reports using tools such as Tableau, providing actionable information to...

Job Description Communicate and provide onsite or remote (chat/f2f/emails) support to stakeholders  Investigating, diagnosing and solving computer software and hardware issue. Assist in planning and installation of Windows-based systems ( JIRA,, Zoom software,Microsoft Azure, O365 basics, eyc) and Mac/Linux machines. Support office-related...

Job Description Design, build and maintain state-of-the art reports on tableau to empower the local team to make optimal business decisions; Conduct thorough, insightful and beautifully presented deep-dives into specific business topics and trends; Spearhead ad-hoc projects such as report automation systems, dashboard creation and continuous in...

Job Description Quality assurance of the Customer Service team based in Malaysia through regular communication and alignment with the Shared Service Center (SSC) leaders; Run investigations on complex customer inquiries, draw insights and propose enhancements Work closely with the local team to handle escalated cases from customers, including...

Job Description Work with Head of People to: Develop engagement strategies and deliver various engagement initiatives;  Coordinate local execution of engagement surveys and analyze results; Develop culture strategies and deliver various cultural and diversity & inclusion (D&I) initiatives; Develop and execute internal...

Job Description Reporting to the People Operations and Employee Engagement Team, you are expected to: Assist in developing and executing employee engagement programs Assist in facilitating and monitoring engagement project plans, schedules and budgets Manage engagement event logistics including venue booking and decorations, internal communication,...

Job DescriptionProvide professional and empathetic customer service to all corporate clients. Effectively and efficiently interact with customers via phone and emailProvide quotations for corporate clients and arrange food delivery to their workplaceCoordinate with our account management team, delivery team, and restaurant vendors to problem solve and...

Job Description Be responsible for building and maintaining strong, long-lasting relationships with our partner restaurants Act as the key point of contact in portfolio management, assist with high severity requests or issue escalations when necessary Regular communication with partner restaurants. Activate set of services (compliance performance,...

Job Description Implement a full spectrum of indirect procurement activities Identify cost-saving opportunities, negotiate price, terms and conditions with suppliers  Oversee contract renewals, sourcing activities and conduct market intelligence  Coordinate and follow up on the Procure-to-Pay and Source-to-Contract process Collaborate,...

Job DescriptionReporting to the People Operations and Employee Engagement Team, you are expected to:Assist in developing and executing employee engagement programsAssist in facilitating and monitoring engagement project plans, schedules and budgetsManage engagement event logistics including venue booking and decorations, internal communication, materials...

Job Description Quality assurance of the Customer Service team based in Malaysia through regular communication and alignment with the Shared Service Center (SSC) leaders; Run investigations on complex customer inquiries, draw insights and propose enhancements Work closely with the local team to handle escalated cases from customers, including...

Job Description Resolve online inquiries from the fleet in professional manner Handle fleet disputes online Administer payment in internal systems Carry out product tests for roll-out of new features Perform other ad-hoc tasks as assigned Qualifications Bachelor’ Degree in Business or relevant. 1 year of experience in human resources,...