Assistant Customer Service Manager and Digital Manager

2 months ago

Kwun Tong, Kowloon Peninsula, Hong Kong SAR China Bravo Personnel Consultancy Limited Full-time US$32,000 Contract

BRAVO PERSONNEL CONSULTANCY LIMITED

BRAVO is one of the Hong Kong’s leading recruitment consultancy since 1993. We specialise in servicing all levels of employment on a permanent and temporary basis. Our reputation is gained through our careful, effectiveness and accurate method of pre-selection of candidate to assure the various requirements of our clients.

Our client is a FINANCE firm located at Kwun Tong urgently seeking for the following positions:

Assistant Customer Service Manager ($32K) and Digital Manager ($48K)

Job requirement for Assistant Customer Service Manager:

  • Degree Holder with IIQE Papers 1 and 3 are a must

  • Minimum of 5 years’ relevant experience in customer service or Life insurance operations

  • To handle customer enquiries, and conduct post-sales follow-up calls

  • To oversee the daily operations of customer service centres

  • To conduct regular monitoring of call recordings and written correspondence to ensure adherence to agreed service standards

Job requirements for Digital Manager:

  • Degree holder with 5 years of experience in business analysis and project management, preferably in the banking, finance and insurance industry

  • Experience in digital transformation projects, vendor management, project management, technology products management and process re-engineering an outcome management

  • Assisting in end-to-end digital solution development and implementation

Interested parties, please contact Ms LEE at 2881 6923 during office hours or email your CV to: **@bravopersonnel.com or fax your resume to 2576 8026. All the personal data collected will be used for recruitment purpose only.