Director, Custody Product Design

Some careers open more doors than others. If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC Corporate and Institutional Banking (CIB) is a markets-led, financing-focused business that provides investment and financial solutions. Within CIB, Securities Services provides robust and reliable solutions that help clients mitigate risk and enhance their business performance. Working with institutional investors, banks, insurance companies, governments, and multinational corporations, this team covers fund administration, global custody, sub-custody and clearing, and corporate trust and loan agency services. We are currently seeking a high calibre professional to join our team as Director, Custody Product Design Role Purpose The Custody Design function sit within HSBC Custody Product and is responsible for the end-to-end product vision, roadmap and client experience across Global Custody and Sub Custody platforms. The role holder will own the end-to-end product design, governance and roadmap for Corporate Actions whilst partnering with Operations, Technology and Commercial Teams. Principle Responsibilities Run product design councils for Custody Asset Services approving new features or changes Define and execute multi-year vision and roadmaps for Custody Asset Services Act as the global product authority for Corporate Actions Build and maintain consensus with Senior Stakeholders in a highly matrixed, geographically dispersed organization Drive innovation and delivery across Custody Asset Services Lead, mentor and grow a high performing team across different geographical locations Attend industry forums where required Management of Risk Is aware of the Operational Risk scenario associated with the role and acts in a manner that takes account of operational risk considerations for clients globally Observation of Internal Controls Maintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators Understands, follows and demonstrates compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which the jobholder is involved, specifically Internal Controls and any Compliance policy including, inter alia, the Group Compliance policy Experience, Skills & Qualifications Proven track record in a product management role, preferably within a Custodian Deep expertise in Corporate Action flows including Income Processing & voluntary processing Strong command of broader Custody workflows, settlement, safekeeping, lending & collateral Exceptional stakeholder management skills across different teams including Operations & Technology Experience running governance forums and securing alignment in matrixed environment Flexibility in approach, and the ability to show initiative and respond quickly to changing situations. Ability to manage ambiguity and to turn complex operational constraints into simple visuals/designs Strong communicator who can distill complexity to different groups Opening up a world of opportunity www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by The Hongkong and Shanghai Banking Corporation Limited