VP of Client Service
1 week ago
Business Function DBS' Private Banking offers a one-stop, full-service touch-point for total banking requirements and provides the highest level of personalised banking. We have a team of dedicated, experienced investment advisors who identify opportunities in the various asset classes and employ the best strategies and product vehicles to cater to each client's needs. Coupled with partnerships within the DBS network and with global institutions, we strive to build long-term relationships with our Private Banking clients in Asia by providing them with high quality, timely and extensive wealth management, investment and financial solutions. Responsibilities • Support Relationship Managers in providing differentiated service to high net-worth customers and contribute to customer retention and growth • Collaborate with business support and service providers to ensure timely transaction processing and delivery of customer-focused service to exceed customer expectations • Establish customer relationships, know the customers to gain their confidence and trust, and deliver customer-focused solutions Assist Relationship Managers in the daily maintenance of customer relationships Serve as customers' key contact point in initiating customer instructions, monitoring fund payment, and preparing loans disbursement instructions Regular sharing of feedback and suggestion for process improvement Mentor and support new on boarded and junior ARM on daily tasks performance Render support to teammates for problem resolutions and escalate to Senior CSM team for any issues encountered Assist Senior CSM on people management on resources planning and administrative tasks • Assist Senior CSM to champion key initiatives Demonstrates active leadership in meetings/focus group/project/events and guide ARMs to build Great Teams and Great Culture on collaboration, PRIDE and new way of work Work collaboratively within the team, cross region and inter departments to achieve faster and better results Role model strong governance mindset and risk awareness to create positive risk culture in the team Requirements • Degree holder in Business, Finance or related disciplines •Minimum 8 years of experience in in Wealth Management/ Private Banking industry. Solid experience in building customer relationships is an advantage Qualified to carry out Investment regulated activities (Types 1 and 4) under Securities and Futures Ordinance (SFO) is preferable Strong people management and stakeholder management skills Customer-focused, with excellent communication and interpersonal skills Good command of written and spoken English and Chinese, fluency in Putonghua is a must The hiring process for this role is subject to the Mandatory Reference Checking Scheme. Please see further details here . this role is subject to the Mandatory Reference Checking Scheme. Please see further details here . Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements. We regret only shortlisted candidates will be notified
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Assistant VP, Client Service
2 days ago
hong kong, Hong Kong SAR China Hong Kong Exchanges & Clearing Ltd Full timeA leading financial market operator in Asia is seeking an Assistant VP (Client Service) to lead a team in performing operational tasks while ensuring compliance with regulations. The ideal candidate will have 6-8 years of experience, including management roles within a financial organization, and a strong background in client service management. This role...
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Hong Kong Island, Hong Kong SAR China DBS Full timeA major financial institution in Hong Kong is seeking an AVP/VP Client Service Manager for its Private Banking division. The role involves supporting Relationship Managers to enhance client services, collaborating with teams to ensure transaction processing, and establishing strong customer relationships. Ideal candidates should have at least 8 years of...
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hong kong, Hong Kong SAR China DBS Bank Full timeOverview Join to apply for the VP, Client Service Manager, Private Banking role at DBS Bank 14 hours ago Be among the first 25 applicants Join to apply for the VP, Client Service Manager, Private Banking role at DBS Bank Business Function DBS’ Private Banking offers a one-stop, full-service touch-point for total banking requirements and provides the...
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VP, Equity Sales
4 days ago
hong kong, Hong Kong SAR China BOC International Holdings Ltd Full timeA leading investment bank in Hong Kong is seeking a VP, Investment Services Manager to execute and manage client orders for equities and derivatives. The ideal candidate will have a degree, at least three years of experience in brokerage or banks, and proficiency in both English and Chinese. Responsibilities include providing customer service, ensuring good...
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Hong Kong Island, Hong Kong SAR China Michael Page International (Hong Kong) Limited Full timeA well-established financial services organization seeks an Investment Relations VP in Hong Kong. The role involves building strong client relationships, providing tailored financial solutions, and collaborating with internal teams. Candidates should possess a degree in Finance or Economics, have strong financial services knowledge, and excellent...
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Hong Kong Island, Hong Kong SAR China DBS Full timeA leading financial institution based in Hong Kong seeks a VP, Treasures Private Client Investment Counsellor to provide investment strategies and advisory to high-net-worth clients. The ideal candidate will have a degree in finance or business along with a CFA certification and extensive experience in financial institutions. You will manage client...
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Hong Kong Island, Hong Kong SAR China DBS Full timeJob Description - VP, Treasures Private Client Investment Counsellor S) Job Description VP, Treasures Private Client Investment Counsellor - ( S ) Business Function DBS’ Private Banking offers a one-stop, full-service touch-point for total banking requirements and provides the highest level of personalised banking. We have a team of dedicated, experienced...
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Hong Kong Island, Hong Kong SAR China DBS Full timeJob Description - AVP/VP, Client Service Manager, Treasures Private Client, Private Banking AH) Business Function DBS’ Private Banking offers a one-stop, full-service touch-point for total banking requirements and provides the highest level of personalised banking. We have a team of dedicated, experienced investment advisors who identify opportunities in...
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Senior Client Service Lead — Depository
4 days ago
Hong Kong Island, Hong Kong SAR China Hong Kong Exchanges & Clearing Ltd Full timeA leading financial institution in Hong Kong seeks an Assistant VP (Client Service) to lead operations, ensuring compliance and quality service delivery. This role involves managing a team while engaging in strategic oversight of depository operations, client communication, and risk management. Candidates should possess a university degree and 6-8 years of...
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Hong Kong Island, Hong Kong SAR China 300005 Chief Executive's Office_00002555 Full timeJob Description - AVP/VP, Treasures Private Client Relationship Manager ) AVP/VP, Treasures Private Client Relationship Manager - ) Business Function DBS’ Private Banking offers a one-stop, full-service touch-point for total banking requirements and provides the highest level of personalised banking. We have a team of dedicated, experienced investment...
