Highly Skilled Networking Professional Wanted for Cabling and Network Hardware Support

3 days ago

Hong Kong, Central and Western District, Hong Kong SAR China ExcelRedstone Full time
Job Summary

We are seeking a highly skilled Networking Professional to join our team as a Cabling and Network Hardware Support Engineer. This is an exciting opportunity to work with our clients, designing and implementing cabling infrastructure and network hardware solutions.

About the Role

The successful candidate will be responsible for working on multiple client sites across allocated regions, carrying out tasks such as patching, break-fix, circuit provision and recovery, disconnect/reconnect of desktop and networking equipment, rack and stack of Data Centre Hardware (e.g. Server, Network and Storage) and provision of connectivity to DC Hardware.

This role will require the ability to work 24/7 shift pattern, including weekends and evenings, and reporting to the Service Delivery Manager.

Main Responsibilities
  • Monitor client's ticket system and ensure tickets are assigned and completed within SLA.
  • Audit and document existing cabling installations.
  • Audit and document desktop configuration, including patching and power, for existing and proposed user locations.
  • Compile patching schedules as required.
  • Utilise Cable Management Software as required for patching planning.
  • Power down and disconnect all desktop equipment including any peripherals ensuring all identified and labelled correctly ready for reconnection.
  • IMAC-D of all desktop equipment including any peripherals
  • Carry Out Data Wiping activities by use of Software tools.
  • Carry out all types of patching / jumpering including all types of voice & data, copper & fibre.
  • Carry out testing and fault finding on Copper and Fibre Cabling Infrastructure (including ISDN Line Tests) using a variety of modern testers to include continuity testers, tone generators and modern cabling standards testers.
  • Carry out all types of Copper Voice and Data terminations as required by the Onnec portfolio of cabling systems.
  • Maintain accurate records of all stock delivered and update as stock is used and advise line manager of any requirements, shortfalls.
  • Carry out surveys and update drawings and schedules.
  • Install and test analogue, digital and VOIP telephone handsets and provide headset support as required.
  • Build, Rack and Stack Network and Server hardware in Data Centre Halls and provide connectivity.
  • Perform Network Hardware break-fix activities e.g. replacing power supplies, modules, fans etc.
Requirements
  • Experience of working in Voice and Data Cabling environment
  • Experience of Moves Adds and Changes environment
  • Thorough understanding of modern computer network infrastructure
  • Thorough understanding and practical experience of fibre and copper voice and data cabling including terminating, test equipment, test parameters and test techniques
  • Knowledge of Rack and Stack of Server Hardware and Rack and Stack Systems
  • Good knowledge of Service Now (and other Process and Asset Management Tools)
  • Good knowledge of Server Patching
  • Knowledge of LAN / WAN and Active devices
  • Able to use all types of Modern Hand Held Cable Standards Testers
  • Able to use light Source and Power Meter
About Us

At ExcelRedstone, we pride ourselves on creating a challenging, supportive and satisfying working environment for all our employees. We have successfully achieved the Investors in Diversity Foundational Award for our commitment to equality, diversity and inclusion in the workplace.

Benefits

We offer a competitive salary of $430,000 to $490,000 per year, making us one of the highest paying companies in the industry. Our company culture values employee growth and development, providing opportunities for career advancement and professional training. We also offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.

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