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Technology Consultant

2 weeks ago

Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full time

We are seeking a highly skilled Technology Consultant to join our team and provide technical consulting and support to our clients.

Job Responsibilities:
  1. Provide technical consulting and support to clients using our managed services.
  2. Work closely with clients to understand their technical requirements and provide solutions that meet their needs.
  3. Manage and monitor client systems, networks, and applications to ensure optimal performance and availability.
  4. Identify and troubleshoot technical issues, working with clients and internal teams to resolve them.
  5. Create and maintain technical documentation, including standard operating procedures, system configurations, and user manuals.
  6. Stay current with industry developments in IT infrastructure, cloud computing, and network security.
  7. Participate in on-call rotations and provide after-hours support as required.
  8. Provide training and support to clients and internal teams as necessary.
Requirements:Managed Service Consultant
  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • At least 3 years of experience in IT infrastructure support, cloud computing, or network security.
  • Excellent communication skills and ability to work effectively with clients and internal teams.
  • Strong problem-solving skills and ability to diagnose and troubleshoot technical issues.
  • Knowledge of cloud computing platforms such as AWS or Azure.
  • Familiarity with common network security technologies such as firewalls, VPNs, and IDS/IPS.
  • Experience with scripting languages such as Python or PowerShell is a plus.
  • Able to work independently and as part of a team.
  • Willingness to learn new technologies and adapt to changing requirements.