Data Services Support Team Lead

2 weeks ago


Hong Kong Island, Hong Kong SAR China Hong Kong Trade Development Council Full time

The Hong Kong Trade Development Council (HKTDC) is seeking a highly skilled professional to lead the Database Intelligence Department. As Section Head, Data Services Support, you will be responsible for leading the data services support team to participate in Customer Database and Data Analytics projects.

The ideal candidate will have a Bachelor's degree in business administration, Computer Science or related disciplines, and minimum of 15 years+ experience in data management, analysis, or automation projects within large organizations. Strong stakeholder engagement and collaboration skills with business sense are essential.

Responsibilities include ensuring smooth operation on data processing support, direct marketing campaign, customer analysis and other databank support areas. Protecting Council's interest in data collection and electronic marketing campaigns by monitoring corporate data policy & guidelines is also crucial. Effective management of Council's resources through re-engineering work processes, automation, and process streamlining is required.

Additionally, the successful candidate will support business in developing new services/systems and possess excellent communication skills in both written and spoken English and Chinese. Fluency in Putonghua is an added advantage.

The remuneration package includes annual leave, medical and dental benefits, commensurate with qualifications and experience. Interested candidates can apply online.



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