Chief Data Operations Manager

5 days ago

Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time
Job Description

We are seeking a seasoned Chief Data Operations Manager to lead our data management and operations activities.

About the Role:

  • The successful candidate will handle end-to-end data requests, from data injection to data delivery, ensuring seamless integration with various stakeholders.
  • Liaising with senior to working-level users and IT teams to serve, evaluate, prioritize, devise, and track progress on data-related tasks.
  • Providing analysis, recommendations, and solutions on new data initiatives, tackling pain points or meeting new requirements in data enablement, data analysis, or data delivery areas.
  • Holding periodic meetings to discuss, summarize, and report progress, issues, enhancements, and follow-up actions related to data platforms.
  • Conducting periodic review, analysis, alignment, and enrichments of data-related policies, procedures, guidelines, models, standards, etc.
  • Participating in requirement definition, design review, UAT, rollout, and support activities in primarily owned or supported systems.
  • Handling administrative and management tasks for data teams and platforms, including metrics, reports, audits, trainings, demonstrations, announcements, license renewals, and administrative tasks.
  • Providing guidance, mentorship, and knowledge transfer to junior teammates and cross-functional teams.

Requirements:

  • Degree holder in Information Technology, Operation, or related disciplines.
  • At least 5 years of experience in BAU or operational management in handling data requests, data security, and access control, data management procedures establishment, review, and enrichments.
  • Excellent communication, interpersonal, and problem-solving skills with different parties, including end-users, cross-functional teams, and management from various business and technical units.
  • Ability to analyze requests, address issues, summarize findings, devise proper solutions, present implementation plans, and oversee executions in data platforms.
  • Ability to work independently and under pressure, resolve conflicts, mentor teammates, and complete assigned tasks within schedule.
  • Working experiences in requirement analysis, design review, UAT, and rollout of sizable data platforms.
  • Willingness to handle strategic projects or ad-hoc tasks in data domains.
  • Desirable to have working experience in financial industries or large corporations with well-established data policies, governance, management, standards, guidelines, and procedures.
  • Advantage with knowledge and experience in data projects, including data injection, data cleansing, data analytics, data visualization, big data, and data tools.
  • Bonus for knowledge or experience in SQL, VBA & Python.
  • Good command in spoken and written Cantonese and English, proficiency in Mandarin is desired.

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