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Senior Global Banking Professional

2 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China Goldman Sachs Group, Inc. Full time

About Our Team

We are a part of the Client Experience organization within the Operations division at Goldman Sachs Group, Inc.

Our team is responsible for managing onboarding mandates and ensuring requests are project managed and completed by the expected launch date.

We work closely with clients and internal teams, including Sales, Credit, Client Onboarding, Trading Documentation Group, Compliance, and Legal.

Our Goal

The goal is to create efficiencies in the onboarding process, increase throughput, and provide exceptional client experience.

Your Role

  • You will work with Sales to prioritize onboarding requests
  • Drive the documentation and account opening processes for clients from initiation to completion
  • Serve as point person for clients in the onboarding process
  • Liaise with internal stakeholders including Legal, Credit Risk Management, Counterparty Risk, and Operations
  • Provide transparency to Sales and clients on onboarding status
  • Act as initial escalation point for clients and internal groups for issues/bottlenecks in the onboarding process

Requirements

We're looking for candidates with the following qualifications:

  • Bachelor Degree or equivalent
  • Experience in pre-trade / onboarding functions
  • Business proficiency in Mandarin to cover different markets and engage with clients in China and Taiwan
  • Drive and Motivation – can handle multiple tasks, takes initiative to improve his/her own performance or workflow processes, works intensely towards challenging goals and persists in the face of obstacles or setbacks
  • Risk Management – possess a strong risk mindset
  • Communication Skills – communicates what is relevant and important in a clear and concise manner and shares information/new ideas with others
  • Client Focus – client centric mindset, desire to build trusted and long-term relationships with clients
  • Teamwork – strong team player, collaborates with others within and across teams, encourages other team members to participate and acknowledges the contributions of others
  • Judgment and Problem Solving – thinks ahead, anticipates questions, finds alternative solutions, and identifies clear objectives. Sees the big picture and effectively analyses complex issues
  • Influencing Outcomes – presents sound, persuasive rationale for ideas or opinions. Takes a position on issues and influences others' opinions and presents persuasive recommendations
  • Business and Regulatory Focus – to be able to build different jurisdictional regulatory, and product specific requirements in regards to the pre-execution space