Program Manager

5 days ago


Hong Kong, Central and Western District, Hong Kong SAR China BCD Meetings & Events Full time

What You'll Do

  1. Main point of contact with client/decision-maker, providing consultative approach to supplier sourcing, ensuring client identified clear objectives for the outcome of the meeting, conference or programme and determine steps to ensure objectives are achieved.
  2. Sourcing, selection and presentation of venues and/or suppliers, taking into consideration the requirements, budget, key success factors for the programme.
  3. Identify and mitigate any legal or financial risks with engaging with third-party suppliers.
  4. Prepare all documents required for client planning/strategy meetings and client debrief meetings.
  5. Effective brief-taking from clients, determining key programme requirements/success factors.
  6. Efficient management of timelines/deadlines for multiple programmes, maintaining effective communication and clarity with client throughout the sourcing and/or planning process regarding all aspects of the programme, including travel/venue management, budgeting, itinerary/agendas and final programme reconciliation.
  7. Provide industry-relevant guidance, enabling highest levels of benefit to client.
  8. Ensure accuracy of all programme-associated and client-facing documents such as venue availability grids and programme budgets.
  9. Negotiation and ongoing contact (including site visits) with key suppliers such as venues, DMC's, caterers, restaurants, AV suppliers, and travel providers as needed, utilising preferred hotel/travel provider agreements and/or approved destination management companies.
  10. Anticipate and manage change, including dealing with crisis.
  11. Ensure timely payment of all supplier/vendor bills, client invoicing, deposits and payment status with Accounts Payable.

Manage smooth running of programmes, ensure appropriate resources onsite, communicate program/event details and provide relevant collaterals to client.



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