Program Manager
5 days ago
What You'll Do
- Main point of contact with client/decision-maker, providing consultative approach to supplier sourcing, ensuring client identified clear objectives for the outcome of the meeting, conference or programme and determine steps to ensure objectives are achieved.
- Sourcing, selection and presentation of venues and/or suppliers, taking into consideration the requirements, budget, key success factors for the programme.
- Identify and mitigate any legal or financial risks with engaging with third-party suppliers.
- Prepare all documents required for client planning/strategy meetings and client debrief meetings.
- Effective brief-taking from clients, determining key programme requirements/success factors.
- Efficient management of timelines/deadlines for multiple programmes, maintaining effective communication and clarity with client throughout the sourcing and/or planning process regarding all aspects of the programme, including travel/venue management, budgeting, itinerary/agendas and final programme reconciliation.
- Provide industry-relevant guidance, enabling highest levels of benefit to client.
- Ensure accuracy of all programme-associated and client-facing documents such as venue availability grids and programme budgets.
- Negotiation and ongoing contact (including site visits) with key suppliers such as venues, DMC's, caterers, restaurants, AV suppliers, and travel providers as needed, utilising preferred hotel/travel provider agreements and/or approved destination management companies.
- Anticipate and manage change, including dealing with crisis.
- Ensure timely payment of all supplier/vendor bills, client invoicing, deposits and payment status with Accounts Payable.
Manage smooth running of programmes, ensure appropriate resources onsite, communicate program/event details and provide relevant collaterals to client.
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