IT Support Manager

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China Chong Hing Bank Limited Full time

We are looking for a dedicated IT Support Manager to oversee our Access Control team.

Job Summary:

As an IT Support Manager, you will be responsible for managing user access to our banking systems and ensuring the highest level of security.

Key Responsibilities:
  • Act as first point of contact for user inquiries and issues related to access control.
  • Process and manage user requests for privileged accounts and system access.
  • Collaborate with teams to implement security measures and protocols.
  • Analyze and resolve technical issues related to access control.
  • Develop and maintain documentation for access control procedures.
  • Provide training and support to new employees on access control policies and procedures.
Requirements:
  • Bachelor's degree in Computer Science or related field.
  • Minimum 3 years of experience in IT support, preferably in the banking industry.
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.


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