IT Support Manager
1 week ago
We are looking for a dedicated IT Support Manager to oversee our Access Control team.
Job Summary:As an IT Support Manager, you will be responsible for managing user access to our banking systems and ensuring the highest level of security.
Key Responsibilities:- Act as first point of contact for user inquiries and issues related to access control.
- Process and manage user requests for privileged accounts and system access.
- Collaborate with teams to implement security measures and protocols.
- Analyze and resolve technical issues related to access control.
- Develop and maintain documentation for access control procedures.
- Provide training and support to new employees on access control policies and procedures.
- Bachelor's degree in Computer Science or related field.
- Minimum 3 years of experience in IT support, preferably in the banking industry.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
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