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Senior Captain
2 months ago
We are seeking a highly skilled and experienced professional
to join our team at Shangri-La as a Senior Captain. The ideal candidate will have a strong background in hotel management, with a focus on luxury brands and international experience. Key responsibilities will include:- Leading by example: Demonstrating exceptional leadership skills and setting a high standard for team performance.
- Guest experience: Ensuring that every guest has an exceptional experience, with a focus on personalized service and attention to detail.
- Team management: Supervising and mentoring a team of hotel staff, with a focus on developing their skills and knowledge.
- Operational excellence: Maintaining high standards of hotel operations, including front office, housekeeping, and food and beverage services.
- Strategic planning: Contributing to the development of hotel strategies and plans, with a focus on driving business growth and improving guest satisfaction.
Requirements
- Relevant experience: A minimum of 5 years' experience in a senior hotel management role, preferably with a luxury brand.
- Education: A degree in Hospitality Management or a related field is highly desirable.
- Skills: Excellent leadership and communication skills, with a focus on building strong relationships with guests and team members.
