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Global Financial Connectivity Expert
2 weeks ago
We're looking for a skilled Global Financial Connectivity Expert to join our Enterprise Technology Services group. As a member of this team, you'll play a vital role in maintaining technological stability and mitigating financial risk for our clients across their Bloomberg solutions and workflows.
This role requires analyzing and troubleshooting issues in global client production environments, preventing production incidents and outages by partnering with Engineering and Product teams, and ensuring a smooth life-cycle experience for clients moving from project implementation to production support.
Responsibilities:
- Analyze and troubleshoot technical issues in production environments.
- Partner with Engineering and Product teams to design and implement future system changes.
- Develop a strong relationship with clients through proactive engagements.
- Ensure a smooth transition from project implementation to production support.
Your Background: A minimum 3 years of working experience in a client-facing role supporting financial markets trading/connectivity solutions. You have demonstrated experience in FIX, Middleware (e.g., MQ), TCPIP, SFTP, Web APIs, Unix/Linux, Scripting (e.g., Perl, Python), Data Transformation, and technical support including end-to-end troubleshooting in networks, connectivity, and messaging.