Hearing Care Professional
1 month ago
We are driven by the passion to improve quality of people's lives, and we continue to grow as a market leader in the hearing aid industry.
About the Role:
This is an exciting opportunity to accelerate our business transformation and support our responsible clinic(s) in delivering exceptional hearing care services.
- Clinical Administration and Customer Support:
- Schedule appointments, manage reports, handle sales invoices, and oversee stock levels for efficient clinic operations.
- Respond promptly to product and service inquiries via phone or email, addressing availability, pricing, delivery, and payment options.
- Undertake additional tasks or projects as assigned by the Line Manager to support the responsible clinic(s).
Clinical Audiology related roles:
- Complete all assigned training and pass exams within the set timeframe to become a qualified Hearing Care Officer.
- Assist clinical audiology/audiometrician in meeting sales targets by providing hearing tests, fittings, reviews, repairs, and consultations.
- Serve clients professionally in audiology services and support various company areas like marketing, customer service, and technical support as required.
Requirements:
To be successful in this role, you will need:
- At least 1 year of work experience.
- Good interpersonal relationship, good teamwork, and service spirit.
- Good command of English and Cantonese in speaking, listening, writing, and computer operation skills, mainly office software.
- Ethics, confidence, managing ambiguity, and being open to learning.
- Knowledge of bank receipts and payments, cash management, accounting, and voucher check.
Compensation:
The estimated salary for this role is HKD $35,000 - HKD $45,000 per annum, depending on experience.
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