Hearing Care Professional

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China WSAudiology Full time
Accelerate Business Transformation with WSAudiology

We are driven by the passion to improve quality of people's lives, and we continue to grow as a market leader in the hearing aid industry.

About the Role:

This is an exciting opportunity to accelerate our business transformation and support our responsible clinic(s) in delivering exceptional hearing care services.

  • Clinical Administration and Customer Support:
  • Schedule appointments, manage reports, handle sales invoices, and oversee stock levels for efficient clinic operations.
  • Respond promptly to product and service inquiries via phone or email, addressing availability, pricing, delivery, and payment options.
  • Undertake additional tasks or projects as assigned by the Line Manager to support the responsible clinic(s).

Clinical Audiology related roles:

  • Complete all assigned training and pass exams within the set timeframe to become a qualified Hearing Care Officer.
  • Assist clinical audiology/audiometrician in meeting sales targets by providing hearing tests, fittings, reviews, repairs, and consultations.
  • Serve clients professionally in audiology services and support various company areas like marketing, customer service, and technical support as required.

Requirements:

To be successful in this role, you will need:

  • At least 1 year of work experience.
  • Good interpersonal relationship, good teamwork, and service spirit.
  • Good command of English and Cantonese in speaking, listening, writing, and computer operation skills, mainly office software.
  • Ethics, confidence, managing ambiguity, and being open to learning.
  • Knowledge of bank receipts and payments, cash management, accounting, and voucher check.

Compensation:

The estimated salary for this role is HKD $35,000 - HKD $45,000 per annum, depending on experience.



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