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Global Security Systems Specialist

1 month ago

Hong Kong, Central and Western District, Hong Kong SAR China Carrier Full time

Job Summary

Carrier seeks a skilled Global Security Systems Specialist to join our team in Hong Kong. As a key member of our APAC Customer Service team, you will provide top-notch support to our customers, ensuring their security systems are running smoothly and efficiently.

About Us

LenelS2 is a global leader in advanced security systems and access control solutions. Our commitment to excellence and cutting-edge technology makes us a trusted partner for businesses worldwide.

Key Responsibilities

  • Provide exceptional customer service, resolving issues promptly and professionally.
  • Collaborate with our Supply Chain & Customer Service Manager APAC to ensure seamless customer support.
  • Analyze information, identify problems, and develop effective solutions.
  • Stay up-to-date with MS Word, Excel, Outlook, and other software productivity applications.
  • Maintain a high level of quality, attention to detail, and people-oriented skills.

Benefits

  • Intermediate or better skill level with MS Office applications.
  • Excellent written, oral, and reading comprehension skills.
  • Experience and references in a customer service position.
  • Initiative and ownership to resolve customer issues.
  • Action-oriented, hands-on growth environment.

Equal Opportunity Employer

Carrier is an Equal Opportunity/Affirmative Action Employer. We welcome qualified applicants from diverse backgrounds and ensure fair consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.