Application and Computer Systems Expert

5 days ago


Hong Kong Island, Hong Kong SAR China Cartrack Full time
About the Job

We are seeking a highly skilled Application Support Specialist to join our team at Cartrack, a world-leading smart mobility SaaS company with a presence in 23 countries.

The successful candidate will play a crucial role in ensuring the smooth functioning of our application and systems, collaborating with global teams to implement and maintain IT projects.

Job Summary:

  • Ensure seamless resolution of customer inquiries or issues.
  • Maintain and monitor Cartrack application and systems.
  • Develop and document technical procedures, user manuals, and FAQs.
  • Provide on-site and online training and assistance to users.
  • Offer technical support for IT-related matters or issues.
  • Stay up-to-date with the latest technical knowledge and skills.

Qualifications:

  • Degree in Computer Science, Electronics, Telecommunications, or Automotive Engineering.
  • At least 1-2 years of experience in IT-related roles.
  • Fluent in Cantonese, English, and Mandarin.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and collaboratively.
  • Flexibility to work outside regular business hours.


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