Data Platform Infrastructure Manager

24 hours ago


Hong Kong, Central and Western District, Hong Kong SAR China FWD Insurance Full time

FWD Insurance is a pan-Asian life and health insurance business with over 12 million customers across 10 markets. Our customer-led and digitally enabled approach aims to deliver innovative propositions, easy-to-understand products, and a simpler insurance experience.

About the Role
  • This is a role responsible for managing and supporting the infrastructure and data architecture of Group Data Platform across different local countries.

Key Accountabilities include:

  • Working with Group Technology to manage the infrastructure of the data platform in areas of security, performance, fault tolerance, and elasticity.
  • Managing end-to-end data pipelines and data integration processes, both batch and real-time.
  • Monitoring, recommending, developing, and implementing ways to improve data quality, including reliability, efficiency, and cleanliness, and to optimize and fine-tune ETL/ELT processes.
  • Collaborating with Data Architect, Data Modeler, IT team members, SMEs, vendors, and internal business stakeholders to understand data needs, gather requirements, and implement data solutions to deliver business goals.
  • Providing BAU support for any data issues and change requests, documenting all investigations, findings, recommendations, and resolutions.


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