Data Centre Operations Manager

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China ExcelRedstone Full time

About the Role:

ONNEC is seeking an experienced Service Delivery Manager to oversee our data centre operations team.

The successful candidate will ensure the client data centres operate at peak performance through the provision of ONNEC services, through the effective management and utilisation of client systems, infrastructure and vendors, and the effective control and support of the physical environment.

Key Responsibilities:

  • Ensuring that all data centre operations are carried out in a safe, efficient, and effective manner
  • Ensuring that the client facility is well maintained in accordance with client standards, making sure all controls are understood, implemented and upheld by the Data Centre team.
  • Monitoring Data Centre systems and infrastructure, to ensure proper functioning and management
  • Developing and implementing policies and procedures for data centre operations
  • Managing the day-to-day operations of the data centre
  • Managing the day-to-day activities of the data centre staff
  • Ensuring that all data centre staff are properly trained and follow all policies and procedures
  • Setting team workloads, communicating goals and deadlines
  • Establishing performance metrics for employees to measure their productivity and effectiveness
  • Liaising with the customer to determine objectives and strategy
  • Creating service reports as required on a weekly and monthly basis as well as ad hoc requirements

Requirements:

  • Experience working in financial services IT environment.
  • Experience in a Data Centre Moves Adds and Changes environment (IT Hardware deployment).
  • Experience in structured cabling installation and fault finding
  • Thorough knowledge of structured cabling standards and cable types (FTP,UTP & Optical Fibre)
  • Excellent MS Office Suite experience (Outlook, Excel, Word etc)


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